Business Support Officer

Service Care Solutions Ltd; Bromley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Business Support Officer to provide high-quality administrative and customer-focused support. This role involves ensuring the smooth running of departmental operations, maintaining confidentiality, and managing case-related information. The ideal candidate will possess excellent organisational skills and proven administrative experience, along with strong customer service and communication abilities. Join a busy team where your contributions will enhance operational efficiency and support vital departmental functions. If you thrive in a fast-paced environment and have a keen attention to detail, this opportunity is perfect for you.

Qualifications

• Proven experience maintaining administrative and business support systems.
• Ability to handle a wide range of enquiries, including sensitive issues.

Responsibilities

• Ensure correspondence is dealt with appropriately and alert the Manager to priorities.
• Record information accurately and in a timely manner using SharePoint and Excel.

Skills

Organisational Skills

Administrative Experience

Customer Service Skills

Communication Skills

Attention to Detail

Tools

Microsoft Excel

SharePoint

Job description

Job title: Business Support Officer
Location: Bromley BR1
Start Date: ASAP
Contract Type: Temporary ongoing
Weekly Hours: 36 hours per week

Job Purpose

We are currently recruiting for a Business Support Officer to join a busy team. providing high-quality administrative and customer-focused support to ensure the smooth running of departmental operations.

This is a great opportunity for someone with excellent organisational skills, proven administrative experience, and a strong understanding of confidentiality and case management.

Key Responsibilities:

• To ensure correspondence including letters, email and telephone calls are dealt with appropriately including alerting the Manager to specific priorities and issues
• To provide and ensure confidentiality in respect of the work of the Team at all times.
• Ensure all information is recorded accurately and in a timely manner using SharePoint and Microsoft Excel.
• To ensure line of business systems are updated with relevant documents, notes etc to ensure accurate case management
• Assist other teams within Compliance & Strategy service with administrative tasks as required
• Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department / Section

Ideal Candidate:

• Strong customer service and communication skills, including a confident telephone manner.
• Proven experience maintaining administrative and business support systems.
• Good IT skills with experience using Microsoft Excel, SharePoint, and other line-of-business systems.
• Ability to handle a wide range of enquiries, including sensitive issues, professionally and with discretion.
• Experience working in a fast-paced, customer-facing environment.
• Strong attention to detail and ability to prioritise workload effectively.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to [e-mail]