Business Support Officer

Honeycomb Jobs Ltd; Ballymena; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Immediate start

3-month temporary contract

37 hours per week

Job summary

Honeycomb is recruiting a temporary Business Support Administrator for a public sector client, based in Ballymena for 3 months. The role supports compliance with policies, procedures and regulatory requirements, across multiple departments.

You will handle queries, minute-taking, diary management, and financial administration while maintaining accurate records. A driving licence and 5 GCSEs including English and Maths are essential, with 2–4 years in an office setting or 4 years' experience with

Qualifications

• Five GCSEs including English Language and Maths (Grade C or above).
• 2 years' experience in a business office environment with records/databases.
• Or 4 years' relevant experience with English Language and Maths qualification.
• Full, current driving licence and access to a vehicle.

Responsibilities

• Provide guidance on policy, legislation, and regulatory matters.
• Collate, coordinate and manage queries from stakeholders; prepare responses for management review.
• Assist with monitoring and reviewing policies, procedures and systems; escalate issues as required.
• Process, maintain and manage accurate information, data and records across internal systems.
• Support meeting arrangements, minute-taking, report writing, presentations and papers.
• Manage and respond to internal and external queries professionally within timescales.
• Provide financial administration support including processing invoices and payments.
• Build and maintain effective working relationships with colleagues, managers and external stakeholders.
• Work flexibly across departments and locations to support organisational needs.

Skills

Minute-taking

Diary management

Managing emails

Customer queries handling

Data entry / records

Financial administration assistance

Record keeping

Communication

Office administration

Education

Five GCSEs including English and Maths

Job description

Honeycomb is delighted to be working with a large public sector organisation to recruit a temporary Business Support Administrator. This role will be based in Ballymena and is for 3 months.

The Role

As a Business Support Administrator, you will support organisational compliance by ensuring that processes and activities are carried out in accordance with relevant policies, procedures, legislation and regulatory requirements.

Key responsibilities include:

• Provide guidance on policy, legislation, and regulatory matters.
• Collate, coordinate and manage queries from internal and external stakeholders, reviewing information against relevant policies and legislative frameworks and preparing responses for management review.
• Assist with the monitoring and review of policies, procedures and systems, identifying issues, resolving problems where appropriate and escalating matters to senior officers when required.
• Process, maintain and manage accurate information, data and records across internal systems.
• Support managers and senior officers with meeting arrangements, minute-taking, report writing, presentations, correspondence and the preparation of meeting papers.
• Manage and respond to a range of internal and external queries, ensuring enquiries are handled professionally, accurately and within agreed timescales.
• Provide financial administration support, including processing invoices and payments, maintaining financial records and carrying out data and accuracy checks.
• Build and maintain effective working relationships with colleagues, managers and external stakeholders, providing a responsive and professional service.
• Work flexibly across multiple departments and locations, adapting to changing priorities and supporting the wider needs of the organisation.

The Person

The successful candidate will be an experienced administrator who meets the following essential criteria:

Essential Criteria

• A minimum of 5 GCSEs, including English Language and Maths (Grade C or above), or equivalent qualifications demonstrating literacy and numeracy.

AND

• A minimum of 2 years' experience in a business office environment, including experience of:
  • Maintaining records on database systems
  • Minute-taking
  • Diary management and managing emails
  • Dealing with and responding to internal and external customer queries

OR

• 4 years' relevant experience, including a qualification in English Language and Maths.
• A full, current driving licence and access to a vehicle.

Package & Benefits

• £17.45 per hour
• Immediate start
• 37 hours per week
• Monday to Friday
• Three-month temporary contract
• Opportunity to gain valuable experience within a well-established public sector organisation

Please note: Successful candidates may need to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent appointment; all disclosures are managed confidentially.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.

Please note that we are currently receiving an exceptionally high volume of applications and will be unable to shortlist candidates who do not meet the specific requirements for this role. Due to this volume, we may be unable to provide individual feedback. We thank you in advance for your understanding.