Business Support Manager (Private Sector)

Equans; Wath upon Dearne; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days annual leave

Life Cover

Employee discounts

Gym membership discounts

Cycle to work scheme

CSR days

Learning opportunities

Employee referral rewards

Employee networks

Job summary

Equans is seeking a Business Support Manager (Private Sector) to lead the Project Coordination and Office teams in Wath upon Dearne or Leeds on a permanent basis. You will drive scheduling, customer liaison, and reporting while embedding efficient processes across multiple projects.

The role requires strong people management, experience with energy efficiency schemes (PAS 2035, PAS 2030:2023, MCS), and the ability to work with senior directors to shape delivery models.

Qualifications

• Proven management experience in a Private Sector Domestic Energy Efficiency environment.
• Experience leading Project Coordinators and Office/Business Admin teams.
• Familiar with energy efficiency schemes and related standards (PAS 2035, PAS 2030:2023, MCS).

Responsibilities

• Lead and manage Project Coordination and Business Support Teams.
• Embed and enforce processes across surveys, installation and aftercare.
• Provide resource planning and KPI reporting across multiple projects.
• Manage CRM and deliver timely KPI reporting; drive improvements.
• Support tender opportunities and bid preparation.

Skills

Project Coordination

Team Leadership

CRM Reporting

KPI Monitoring

Tools

CRM system

Job description

Business Support Manager (Private Sector)Offer ID: 90659Job: Support Functions / CommunicationContract type: PermanentSchedule: Full-TimeCountry: United KingdomEquans is looking for a Business Support Manager (Private Sector) to join our team in Wath upon Dearne or Leeds on a permanent basis.This is a full time role. On offer is a competitive salary, company vehicle and benefits package.General Overview:The Business Support Manager is responsible for leading and overseeing the project coordination function, ensuring an effective and efficient process and customer journey covering initial customer contract through to surveys, installation and aftercare are fully supported by the office team.They are responsible for leading a team of Project Coordinators, Customer Liaison Officers and Business Administrators ensuring smooth day to day operations, and monitoring performance against key KPI’s and driving continuous improvement in systemsWhat will you deliver?Lead and manage the Project Coordination and Business Support TeamsEnsure processes are maintained and embedded within the Project Coordination Delivery Teams and that all process are adhered and delivered against, covering scheduling, project coordination and communication for surveys, installation and aftercareProvide resource planning and team leadership across multiple projectsManage the CRM system and provide accurately and timely reporting on KPI’s relating to project coordination, identify and implementing improvementsWork closely with the Director of Sustainability and the Private Sector Decarbonisation Director to develop and build the Equans deliver model within the Private Sector Domestic Housing marketAssist in developing and implementing the delivery of the Equans Private Sector Decarbonisation Business Plan, embedding the business at the forefront of domestic energy efficiency worksAttend, prepare and report at relevant project meetings, both internally and externallySupports tender and work winning negotiation opportunitiesWhat can we offer you?On offer is a competitive salary, car or car allowance and benefits package, which includes;25 days annual leave (+ public holidays)Life Cover equivalent to 2 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discountsCycle to work schemeHoliday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network24/7 Employee Assistance Program and access to mental wellbeing appWho are we looking for?Proven experience operating in a management position within the Private Sector Domestic Energy Efficiency MarketPrevious experience in a Business Support, Office Manager or similar leadership roleExperience of operating, working and reporting on Government funded energy efficiency schemesExcellent people management skills and previous experience of overseeing and managing a teamFamiliar with PAS 2035, PAS 2030:2023 and MCS standards, along with experience of leading teams operating under these regulationsWho are we?Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.Equans is a Bouygues group company.What's next?If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.EQNENGAt Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.FILTERSFiltrer vos resultatsClearCountriesUnited KingdomCitiesRotherhamRegionsEnglandRéinitialiser Appliquer+Place:Workplace : Wath upon Dearne United KingdomApply for this job offerEquans is looking for a Business Support Manager (Private Sector) to join our team in Wath upon Dearne or Leeds on a permanent basis.This is a full time role. On offer is a competitive salary, company vehicle and benefits package.General Overview:The Business Support Manager is responsible for leading and overseeing the project coordination function, ensuring an effective and efficient process and customer journey covering initial customer contract through to surveys, installation and aftercare are fully supported by the office team.They are responsible for leading a team of Project Coordinators, Customer Liaison Officers and Business Administrators ensuring smooth day to day operations, and monitoring performance against key KPI’s and driving continuous improvement in systemsWhat will you deliver?Lead and manage the Project Coordination and Business Support TeamsEnsure processes are maintained and embedded within the Project Coordination Delivery Teams and that all process are adhered and delivered against, covering scheduling, project coordination and communication for surveys, installation and aftercareProvide resource planning and team leadership across multiple projectsManage the CRM system and provide accurately and timely reporting on KPI’s relating to project coordination, identify and implementing improvementsWork closely with the Director of Sustainability and the Private Sector Decarbonisation Director to develop and build the Equans deliver model within the Private Sector Domestic Housing marketAssist in developing and implementing the delivery of the Equans Private Sector Decarbonisation Business Plan, embedding the business at the forefront of domestic energy efficiency worksAttend, prepare and report at relevant project meetings, both internally and externallySupports tender and work winning negotiation opportunitiesWhat can we offer you?On offer is a competitive salary, car or car allowance and benefits package, which includes;25 days annual leave (+ public holidays)Life Cover equivalent to 2 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discountsCycle to work schemeHoliday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network24/7 Employee Assistance Program and access to mental wellbeing appWho are we looking for?Proven experience operating in a management position within the Private Sector Domestic Energy Efficiency MarketPrevious experience in a Business Support, Office Manager or similar leadership roleExperience of operating, working and reporting on Government funded energy efficiency schemesExcellent people management skills and previous experience of overseeing and managing a teamFamiliar with PAS 2035, PAS 2030:2023 and MCS standards, along with experience of leading teams operating under these regulationsWho are we?Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.Equans is a Bouygues group company.What's next?If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.EQNENGAt Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.