Business Support Manager / Heads PA

Royal High School Bath - GDST; Bath; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Annual leave 30 days

GDST pension

Free lunches

Professional development

Training grants

Life assurance

Fee discount

Cycle to Work

Job summary

Royal High School Bath - GDST is seeking a Business Support Manager to lead the Administration Team and oversee daily operations at a busy school. The role covers diary/PA support, parent and stakeholder communication, data management, and safeguarding-aligned record keeping, ensuring the Head’s office and reception run smoothly with a calm, professional approach.

It is a permanent, full-time position with a starting salary of £31,647 per annum plus excellent benefits, and the successful

Qualifications

• Experience in office or administrative management, ideally within an educational or community setting.
• Strong organisational skills, excellent communication, and the ability to lead and develop a team.
• Sound judgement, discretion, GDPR understanding, and a calm, professional approach under pressure.

Responsibilities

• Lead the Administration Team and oversee daily operational processes.
• Provide high-level PA and organisational support to the Head.
• Diary and PA support, parent and stakeholder communication, compliance and data management.
• Census returns, safeguarding-aligned record keeping and smooth running of the Head’s office, school office and reception.

Skills

Administrative leadership

Organisation

Communication

Job description

Business Support Manager

Contract: Permanent

Hours: Full time

Salary: Starting at £31,647 per annum plus excellent benefits

Required from: ASAP

If you are an experienced administrative leader who takes pride in organisation, communication and delivering exceptional service, this is an opportunity to step into a pivotal role at the heart of a busy, values‑led school.

Working across a distinctive school community combining Grade II listed buildings, modern facilities and a thriving day and boarding environment, you will help keep Royal High Bath running smoothly. As Business Support Manager, you will lead our Administration Team, oversee daily operational processes, and provide high‑level PA and organisational support to the Head.

This is a varied, fast‑paced role covering leadership of administrative staff, diary and PA support, parent and stakeholder communication, compliance and data management, school trips administration, event logistics, SchoolPost oversight, census returns, safeguarding‑aligned record keeping and the smooth running of the Head’s office, school office and reception. You will be a trusted point of contact for staff, parents, students and visitors, ensuring every interaction reflects the warm, professional and welcoming environment that defines Royal High Bath.

You will bring proven experience in office or administrative management, ideally within an educational or community setting, together with strong organisational skills, excellent communication, and the ability to lead and develop a team. You will demonstrate sound judgement, high levels of discretion, a clear understanding of GDPR, and a calm, professional approach under pressure. Experience of coordinating complex administrative processes, managing information systems and presenting data clearly will be essential.

Experience within education would be welcome, but we are also keen to hear from candidates from other administrative, customer‑facing or compliance‑focused environments who can bring transferable skills.

This role could particularly suit an experienced Office Manager, PA/EA, Administration Manager, School Office Lead, Operations Coordinator or Business Support Lead looking for greater responsibility for people, processes and the day‑to‑day operation of a busy school.

Why join Royal High Bath?

Royal High Bath is a vibrant day and boarding school for girls aged 9–18, based in the beautiful city of Bath. Our school combines historic buildings with modern facilities, creating a varied and inspiring environment in which to develop your administrative leadership career.

As part of the Girls’ Day School Trust (GDST), we can offer a strong benefits package, including:

30 days’ annual leave plus bank holidays

GDST pension scheme

Free lunches during term time

Access to extensive professional development opportunities

Training grants for qualifications

Free life assurance

Up to 50% discount on fees for children at GDST schools

Interest‑free loans for training, computer purchases and travel season tickets

Cycle to Work scheme

We reserve the right to withdraw this role early if suitable candidates are found.

The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included.

We are committed to the safeguarding of children and child protection screening will apply to this post.