Business Support Manager / Heads PA

GDST (The Girls' Day School Trust); Bath; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

30 days annual leave

GDST pension scheme

Free lunches during term time

Professional development opportunities

Training grants for qualifications

Free life assurance

Fees discount for GDST schools

Cycle to Work scheme

Job summary

Royal High Bath, part of the GDST family, seeks a Business Support Manager to lead the Administration Team and ensure smooth daily operations across the school, including PA support to the Head and safeguarding-aligned record keeping.

Based in Bath, the role requires strong organisational and communication skills, with experience in office management within an educational or community setting being advantageous.

Qualifications

• Experience leading an administrative or support team in a busy organisation.
• Strong organisational skills and attention to detail.
• Excellent communication with staff, parents and stakeholders.
• Understanding of GDPR and data protection practices.

Responsibilities

• Lead the Administration Team and oversee daily operational processes.
• Provide high-level PA and organisational support to the Head.
• Coordinate diary management, events, census returns and safeguarding records.
• Manage school communications with parents and the wider community.
• Ensure smooth running of the Head’s office, school office and reception.

Skills

Office management

People management

GDPR

Communication

Data management

PA/EA support

Job description

Business Support Manager

Employer Royal High School Bath – GDST
Location: Bath, Somerset
Contract Type: Permanent
Hours: Full Time
Contract Length: Permanent
Job ID: 1575474
Salary: No less than £31,647 per annum plus excellent benefits
Required From: ASAP

If you are an experienced administrative leader who takes pride in organisation, communication and delivering exceptional service, this is an opportunity to step into a pivotal role at the heart of a busy, values-led school.

Working across a distinctive school community combining Grade II listed buildings, modern facilities and a thriving day and boarding environment, you will help keep Royal High Bath running smoothly. As Business Support Manager, you will lead our Administration Team, oversee daily operational processes, and provide high-level PA and organisational support to the Head.

This is a varied, fast-paced role covering leadership of administrative staff, diary and PA support, parent and stakeholder communication, compliance and data management, school trips administration, event logistics, SchoolPost oversight, census returns, safeguarding-aligned record keeping and the smooth running of the Head’s office, school office and reception. You will be a trusted point of contact for staff, parents, students and visitors, ensuring every interaction reflects the warm, professional and welcoming environment that defines Royal High Bath.

You will bring proven experience in office or administrative management, ideally within an educational or community setting, together with strong organisational skills, excellent communication, and the ability to lead and develop a team. You will demonstrate sound judgement, high levels of discretion, a clear understanding of GDPR, and a calm, professional approach under pressure. Experience of coordinating complex administrative processes, managing information systems and presenting data clearly will be essential.

Experience within education would be welcome, but we are also keen to hear from candidates from other administrative, customer-facing or compliance-focused environments who can bring transferable skills.

This role could particularly suit an experienced Office Manager, PA/EA, Administration Manager, School Office Lead, Operations Coordinator or Business Support Lead looking for greater responsibility for people, processes and the day-to-day operation of a busy school.

Why join Royal High Bath?

Royal High Bath is a vibrant day and boarding school for girls aged 9–18, based in the beautiful city of Bath. Our school combines historic buildings with modern facilities, creating a varied and inspiring environment in which to develop your administrative leadership career.

Benefits

• 30 days’ annual leave plus bank holidays
• GDST pension scheme
• Free lunches during term time
• Access to extensive professional development opportunities
• Training Grants For Qualifications
• Free life assurance
• Up to 50% discount on fees for children at GDST schools
• Interest-free loans for training, computer purchases and travel season tickets
• Cycle to Work scheme

The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included.

We are committed to the safeguarding of children and child protection screening will apply to this post.

The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.

We reserve the right to withdraw this role early if suitable candidates are found.