Business Support Executive

Enva; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in waste management is seeking a Business Support Executive in Nottingham. The role involves providing administrative support to Sales and Account Management teams, maintaining customer relationships, and optimizing customer information. Candidates should possess strong numeracy and literacy skills and have some experience in customer relationship management. Join a dynamic team committed to sustainability and enjoy various employee benefits.

Benefits

Competitive salary

Holiday allowance

Company pension scheme

Enhanced family friendly policies

Employee Assistance Program

Lifestyle & Leisure Discounts

Employee Life Insurance

Bike2Work scheme

Free on-site parking

Holiday Purchase Scheme

Qualifications

• High level of numeracy and literacy required.
• Customer relationship management experience required.
• Basic understanding of waste regulations and HSE.

Responsibilities

• Provide day-to-day administrative support to Sales and Account Management teams.
• Coordinate monthly reporting for stakeholders.
• Manage customer relationships and ensure data accuracy in CRM systems.

Skills

Numeracy

Literacy

Customer Relationship Management

Planning

Organizational Skills

Knowledge of Waste Regulations

Understanding of HSE Requirements

Driving License

Education

Good Standard of Basic Education

Job description

Application Deadline: 11 July 2025

Department: Commercial (Sales & Marketing)

Location: Colwick

Description

We are recruiting for Business Support Executive at our site in Colwick.

The successful candidate will be responsible for the day-to-day administrative support of the Sales and Account Management teams, ensuring the efficient handling and maintenance of reports, quotations, customer management, sales processes, call handling, and overall customer service.

Key Responsibilities

• Assist the Enva Account Managers with the highest level of administrative support.
• Provide internal account management to selected customers, building rapport and maintaining ongoing relationships.
• Coordinate and deliver monthly reporting for both customers and internal stakeholders as needed.
• Manage and report on inbound leads
• Provide added value by optimising customer information (Site Waste Management Plans etc)
• Ensure data entered/provided to the salesforce is accurate and timely
• Utilise CRM system and update with accurate information
• Ensure commodity rebate data is accurate and timely
• Constantly promote the highest level of customer care, service and responsiveness in all the work you do.
• Improve overall customer relations to ensure that Enva becomes the customers’ primary point of call.
• Ensure that all sales paperwork is received, processed and filed within agreed timescales
• Work with other departments to ensure that the highest level of customer management is maintained
• Help ensure the health & safety of all personnel within the company including yourself by your actions and reporting of issues by adhering to all company procedures.
• Carry out any other such reasonable job-related tasks as the company may require you to undertake from time to time.

This is not an exhaustive list. You may also be required to carry out any other duties as required by the business that you are qualified/trained in that meet the scope, spirit and purpose of this role

Skills, Knowledge and Expertise

• Good standard of basic education (must have a high level of numeracy and literacy)
• Some knowledge of waste regulations
• Understanding of HSE requirements
• Excellent planning & organizational skills
• Proven Customer Relationship or Account Management experience with regional or national accounts
• Clean driving license

There is a requirement to work off site which may include travel to customer sites

Why Work For Enva?

Enva is committed to providing more than just jobs, we want to grow our business by offering career paths that match the aspirations of the talent that is increasingly aware of the need to protect the planet we all share. For the right candidates, the possibilities are truly endless and we will offer all the support, training and benefits you need to help you realise your true potential.

Examples of Company Benefits:

• A competitive salary in a growing company committed to our people.
• A competitive holiday allowance.
• Company pension scheme.
• Enhanced family friendly policies.
• Employee Assistance Program
• Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
• Employee Life Insurance.
• Bike2Work scheme.
• Free on-site parking.
• Holiday Purchase Scheme