Support Facilitator

Staffordshire County Council; Lichfield; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Shift premium 10.6%

Job summary

Staffordshire County Council is recruiting a part-time 28-hour a week Support Facilitator for Hawthorn House, an adults with learning disabilities residential setting. You will cover morning and afternoon shifts, weekends and bank holidays, with a 10.6% shift premium.

The role requires a proactive, caring approach and a commitment to safeguarding and high-quality care. We value dignity, independence and person-centred support, with opportunities to develop skills and progress, including DBS

Qualifications

• Be enthusiastic about working with people with learning disabilities and autism.
• Be caring, sensitive and patient while supporting people to be as independent as possible.
• ICT skills to complete digital record keeping.
• Have effective communication and interpersonal skills.
• The ability to manage potential and actual aggression in a sensitive way and remain calm in challenging situations.
• Willing and physically able to support people with personal and intimate care needs and physically able to undertake manual handling tasks.
• A positive outlook on life and able to adapt and respond positively to change.

Responsibilities

• Maintaining dignity and supporting with intimate/personal care.
• Following dietary care plans and supporting individuals with eating and drinking.
• Supporting with manual handling of people.
• Supporting with positive behavioural support and safety intervention.
• Supporting individuals in the community.
• Supporting individuals to be actively involved in their care.
• Providing and facilitating activities for the individuals requiring support.

Skills

Empathy

Communication

ICT skills

Manual handling

Aggression management

Personal care

Flexible shifts

Autism awareness

Education

NVQ Level 2 / Care Certificate

Job description

• Are you passionate about helping adults with learning disabilities to thrive and have access to new opportunities?
• Do you want to go home at night knowing that you have made a positive difference?
• Do you recognise peoples strengths before any care and support needs?
• Do you want to ensure that people are given choice, control and are supported to maximise their independence?
• Do you want to grown,develop and to learn new skills?

Hawthorn House is a residential for adults with learning disabilities, currently has 2 vacancies for a 28hr Support Facilitator

You are required to have a positive proactive approach and a desire to make a positive difference to the lives of individuals with learning disabilities.

You need to be available to cover morning and afternoon shifts, plus weekends and bank holiday. For this they receive an increment of 10.6%.

Please note: Due to recent changes in legislation (effective 22 July 2025), this role is not eligible for sponsorship.

Main Responsibilities

Included in the responsibilities of the role are:

• Maintaining dignity and supporting with intimate/personal care
• Following dietary care plans and supporting individuals with eating and drinking
• Supporting with manual handling of people
• Supporting with positive behavioural support and safety intervention
• Supporting individuals in the community
• Supporting individuals to be actively involved in their care
• Providing and facilitating activities for the individuals requiring support

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Be enthusiastic about working with people with learning disabilities and autism
• Be caring, sensitive and patient while supporting people to be as independent as possible.
• ICT skills to complete digital record keeping
• Have effective communication and interpersonal skills
• The ability to manage potential and actual aggression in a sensitive way and remain calm in challenging situations.
• Willing and physically able to support people with personal and intimate care needs and physically able to undertake manual handling tasks.
• A positive outlook on life and able to adapt and respond positively to change

If you already hold an NVQ level 2 qualification or Care Certificate we would love to hear from you but don’t worry if not, we are happy to support you in gaining the skills and knowledge needed for this qualification.

We are looking for people who are passionate about providing outstanding care quality for adults with learning disabilities. Our aspirations are to receive an ‘outstanding’ rating with the CQC, and we are looking for someone who shares our values, ambitions, and vision.

Interviews will be held during week commencing 2nd November 2026

Please note that this role will require an enhanced DBS check and a pre-employment health assessment as part of the onboarding process.

The role is regulated by CQC and it is a requirement of the role that we obtain full employment history from leaving secondary school. Please note should you be invite for interview this information will be required.

Our Recruitment Process:

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes detailed below.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as yourapplication meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.