Business Support Coordinator

Conexus Healthcare Ltd; Wakefield; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

27 days annual leave plus bank hols

Laptop and mobile phone provided

NHS or NEST pension scheme

Training and professional development

Professional supervision and support

Buying and selling annual leave

Job summary

Conexus Healthcare Ltd in Wakefield is seeking a Business Support Coordinator to coordinate workloads, supervise a team of Business Support Officers, and deliver high-quality business support across services.

You will work closely with managers, Primary Care Networks, GP practices, and other stakeholders to ensure services run smoothly, produce reports, develop team members, and identify opportunities for service improvement.

Qualifications

• Experienced in business support, administration, or coordination roles.
• Confident managing competing priorities and coordinating workloads.
• Comfortable providing guidance and support to colleagues and team members.
• Experienced in producing high-quality reports, meeting documentation, and communications.
• Skilled in Microsoft Office and digital systems.
• A strong communicator with excellent relationship-building skills.

Responsibilities

• Coordinate workloads and supervise a team of Business Support Officers.
• Provide high-quality business support across services and liaise with managers, PCNs, GP practices and stakeholders.
• Produce reports and documentation; support development of team members.
• Identify opportunities for service improvement and provide practical solutions.

Skills

Business support

Administration

Coordination

Microsoft Office

Relationship-building

Report writing

Process improvement

Team leadership

Communication

Tools

Microsoft Office

Job description

Are you an experienced administrator who enjoys coordinating people, improving processes, and supporting teams to deliver their best work? Do you thrive in a fast-paced environment where no two days are the same? Join Conexus Healthcare as a Business Support Coordinator and play a key role in helping our services run smoothly and effectively. This is a rewarding and varied role where you'll provide high-quality business support across one of our support service functions, while coordinating and supervising a team of Business Support Officers. You'll work closely with managers, colleagues, Primary Care Networks, GP practices, and other stakeholders across the healthcare system, helping to ensure services are delivered efficiently and professionally. As a Business Support Coordinator, you'll oversee administrative processes, coordinate workloads, support the development of team members, manage enquiries, produce reports and documentation, and help identify opportunities for service improvement. You'll use your judgement, organisational skills, and customer-focused approach to provide practical solutions and support across the organisation.

We're looking for someone who is:

• Experienced in business support, administration, or coordination roles
• Confident managing competing priorities and coordinating workloads
• Comfortable providing guidance and support to colleagues and team members
• Experienced in producing high-quality reports, meeting documentation, and communications
• Skilled in Microsoft Office and digital systems
• A strong communicator with excellent relationship-building skills
• Proactive, organised, and solution-focused
• Professional, customer-focused, and committed to delivering high-quality services
• Able to work flexibly across teams and services when required
• At Conexus, we're proud to support primary care with professionalism, kindness, and a commitment to making a difference. We value collaboration, integrity, innovation, and continuous improvement, and we're looking for someone who shares those values.
• Conexus Healthcare is a community interest company and the federation for general practice in Wakefield. We support practices and Primary Care Networks (PCNs) across the district to deliver excellent care to our communities.
• At Conexus Healthcare, you'll be part of an organisation that is committed to supporting primary care across Wakefield. You'll work with dedicated colleagues who are passionate about making a positive difference to patients, practices, and communities, while enjoying flexibility, development opportunities, and a supportive working environment.
• Conexus operates a competency-based development framework and is committed to supporting colleagues to develop and grow. You'll have access to training, learning opportunities, and professional development to help build your expertise across a range of support service functions and prepare for future career progression.
• Minimum 27 days annual leave plus bank holidays, rising with service
• Laptop and mobile phone provided
• NHS or NEST pension scheme
• Training and development opportunities
• Professional supervision and support
• Buying and selling annual leave options
• Company sick pay and family leave benefits (subject to service requirements)