Business Support Administrator

Northumbria Group.; Sunderland; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Professional development

Hybrid working

Lease Car scheme

Job summary

The Central Neighbourhood team within North East and North Cumbria Integrated Care Board seeks a proactive Business Support Administrator to help keep deadlines, manage workload, and support colleagues across Sunderland, South Tyneside and Durham.

You will use MS Office daily, provide project support, and contribute to a welcoming, efficient office environment while benefiting from hybrid working and a shared commitment to high quality care.

Qualifications

• Proven experience in business support at a project level.
• Proficient with MS Office and project-based software.
• Experience in a fast-paced healthcare environment.

Responsibilities

• Support Central Neighbourhood team to ensure deadlines are met and workload is managed effectively.
• Collaborate with colleagues across NENC ICB regions (Sunderland, South Tyneside and Durham).
• Assist with administrative tasks and contribute to a professional, efficient office environment.

Skills

Advanced keyboard skills

MS Office suite (Word, Excel, PowerPnt

Education

RSA/NVQ level 3 or equivalent relevant experience

Tools

Microsoft Project

Job description

Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria Integrated Care Board, we value work-life balance and offer a range of flexible working options, including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development.

Flexible Working Options: We understand the importance of work-life balance and offer a range of flexible working options, including part-time and job share. We encourage applicants to discuss their preferred working patterns during the interview process.

Hybrid Working: This role offers the opportunity for hybrid working, allowing you to split your time between our ICB offices and home. We aim to provide a supportive and adaptable working environment that meets the needs of our staff, service delivery and the patients within our Region.

• Competitive salary and pension scheme
• Opportunities for professional development and training
• Supportive team environment
• Enhanced work-life balance through flexible and hybrid working arrangements
• Employee Benefits – Salary Sacrifice Schemes such as Lease Cars, Home Electronics, Cycle to Work

Job overview

We have an exciting opportunity for an enthusiastic team player to join the Central Neighbourhood team as a Business Support Administrator. At North East and North Cumbria Integrated Care Board, we are committed to providing high-quality care and support to our community.

We reserve the right to close this vacancy before the closing date once the required number of suitable applications has been received.

Main duties of the job

The post holder will contribute to the smooth and efficient running of the Central Neighbourhood team, working with colleagues across the NENC ICB to ensure deadlines are met while managing a constantly changing workload. The role covers Sunderland, South Tyneside and Durham.

Working for our organisation

Our Integrated Care Board (ICB) is the largest in the country.

The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.

With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.

The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.

Detailed job description and main responsibilities

Please see attached Person Specification for more details.

Person specification

KNOWLEDGE TRAINING AND EXPERIENCE

• RSA/NVQ level 3 or equivalent relevant experience
• Significant business support level experience and acquired knowledge of relevant process or procedures
• Significant experience of providing project/business level support
• Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.
• Project based software packages
• Experience of working in a fast-paced healthcare environment.
• Microsoft Project

PHYSICAL SKILLS

• Advanced keyboard skills.
• Ability to Independently travel as required to meet the requirements of the role.

The use of Artificial Intelligence: Whilst the ICB are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

UKVI Sponsorship: Please note that North East and North Cumbria ICB do not hold a UKVI sponsorship license. Therefore, we are unable to proceed with applications that require sponsorship.

Reasonable Adjustments: If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Fit & Proper Person Regulations: Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.