Care Coordinator (Thg Pcn)

Conexus Healthcare C.I.C.; Wakefield; On-site; GBP 22,000 - 29,000; Full time

Job summary

Conexus Healthcare CIC is recruiting a Care Coordinator to support four GP practices in Wakefield, coordinating personalised, proactive care for patients. The role includes direct patient contact, home visits, assessments and teamwork with clinicians across the PCN.

You will contribute to reviews for learning disabilities, dementia and frailty, gather information from patients and carers, and ensure timely follow-up, escalating safeguarding concerns as needed.

Qualifications

• Educated to NVQ level 3 or equivalent qualification, or proven relevant experience.
• Experience in health and social care or a customer-focused organisation desirable.
• Evidence of care coordinator training or the care certificate desirable.

Responsibilities

• Coordinate care across four GP practices to deliver personalised and proactive care.
• Carry out home and care home visits, assessments and care coordination.
• Identify concerns and ensure appropriate follow-up, including safeguarding.

Skills

Stakeholder communication

Writing

Data entry

IT skills

Microsoft Office

Presentation skills

Education

NVQ Level 3 in a relevant subject

Care certificate / care coordinator training (desirable)

Job description

Job summary

The Care Coordinator will work as part of the Primary Care Network (PCN) team, supporting all four GP practices to deliver personalised, proactive and coordinated care to patients.

This is a busy, varied and evolving role, with day‑to‑day responsibilities changing in response to the needs and priorities of the individual practices and wider PCN. The role involves a combination of direct patient contact, home and care home visits, assessments, care coordination and supporting clinicians and other members of the multidisciplinary team.

Care Coordinators play an active role in supporting patients with a range of health and care needs

For example: including those with learning disabilities, dementia, frailty and other complex needs. This includes contributing to Learning Disability annual health reviews, dementia reviews and frailty assessments, neighbourhood work, gathering information directly from patients and carers, identifying concerns and ensuring appropriate follow‑up.

The role involves working closely with clinicians, practice teams and external services to coordinate patient care, complete delegated tasks and refer or signpost patients to appropriate support, including voluntary, community and social enterprise (VCSE) organisations. Care Coordinators are also responsible for recognising and escalating concerns, including safeguarding concerns, in line with relevant policies and procedures.

Main duties of the job

Working across all four practices, Care Coordinators will manage a varied workload, respond to changing service demands and contribute to the effective delivery of PCN services, helping to ensure patients receive the right care and support at the right time.

Appropriate training, supervision and support will be provided to enable the successful candidate to carry out their responsibilities safely and effectively.

About us

Trinity Health Group is a PCN made up of four practices on the west of the district (Trinity Medical Centre, Maybush Medical Centre, Crofton and Sharlston Medical Practice and Warrengate Medical Centre). Our vision is that all our patients should have the same chance at a happy, healthy life. We believe that a sustainable, resilient Primary Care Service working collaboratively with volunteer and community services and social enterprise organisations supports this vision. Our Mission is to add years to the lives of our patients and to add life to those years.

Details

Date posted: 28 October 2026

Pay scheme: Other

Salary: £25,603 a year WTE, reflecting expected duties and requirements of the role.

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: A0430-26-0056

Closing date: 27 November 2026

Person Specification

Qualifications

• Essential: Educated to NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience.
• Desirable: Experience of working in a support role either in the health and social care sector or within a customer focused based organisation.
• Desirable: Evidence of undertaking the relevant care coordinator training and/or the care certificate.

Attributes

• Essential: Recognises when the limits of own competence are exceeded and is able to identify how and from whom to seek support.
• Essential: Listens proactively and collaborates with colleagues and wider teams and is able to share learning from their experiences.
• Essential: Acts with integrity and professionalism at all times and is conscientious and committed to provide a high-quality service.

Experience

• Essential: Is able to demonstrate evidence that the role holder is able to meet the core competencies outlined in the above description.
• Essential: Experience of clearly communicating with a range of stakeholders, with excellent writing, data entry/IT, Microsoft packages and presentation skills.
• Essential: Experience of creating high quality documentation for information and meetings.
• Essential: Experience of working positively and productively with colleagues and external stakeholders.
• Desirable: Previous knowledge of working in the NHS or primary care or a similar health and social care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Conexus Healthcare CIC

Address: Trinity Medical Centre (and across the PCN district), Thornhill Street, Wakefield, West Yorkshire, WF2 7PJ, United Kingdom

Contact: For questions about the job, contact: PCN Transformation Manager, Myka Steeples, [e-mail]