Business Support Assistant Level 2

Lincolnshire pa.; South Kesteven; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive salary & pension

Generous Holidays

Staff Discounts

Health & Wellbeing

Learning & Development

Job summary

Lincolnshire County Council is recruiting for a Business Support Administrator to join our Grantham or Peterborough offices. These permanent, office-based roles require initiative, strong customer service, attention to detail and teamwork to support busy service areas.

Training will be provided, and roles involve handling communications, documents, scheduling, and general admin support. The positions offer a competitive salary (£25,614–£26,847), local government pension, generous holidays, staff

Qualifications

• Initiative and proactive approach to tasks.
• Excellent customer service skills are essential.
• Attention to detail is required for accurate records and correspondence.
• Teamwork and the ability to multitask in a busy office environment.
• Clear, effective communication in verbal and written form.

Responsibilities

• Manage and organise office documents and records.
• Handle incoming and outgoing communications (emails and phone calls).
• Assist with scheduling and coordinating meetings and appointments.
• Provide support to various departments/services as needed.
• Maintain office supplies and equipment.

Skills

Excellent customer service skills

Attention to detail

Teamwork

Multitask

Strong communication skills

Microsoft Office 365

Tools

Microsoft Office 365

Job description

Business Support Administrator Opportunities

Salary: £25,614-£26,847 (Grade 3, pro‑rated for part‑time hours. Please note: The successful candidate will start at the bottom of the pay scale). Hours: Grantham 37 hours, Peterborough 22.5 hours. Contract Types: Permanent. Locations: Positions available in Grantham and Peterborough. Closing Date: Sunday 1st November 2026. Interviews: 10th & 11th November 2026 via Microsoft Teams.

Ready to launch your career in a role where every day brings something new? Our Business Support teams are the soul of our organisation, playing a vital role in keeping everything running efficiently. Join us, grow with us, and be part of something bigger.

Grantham

Due to several internal promotions, we have a number of vacancies at our busy Grantham Area Office. These full‑time, office‑based roles support a range of services in a fast‑paced environment. Full training will be provided, but you'll need initiative, excellent customer service skills, attention to detail, teamwork and the ability to multitask. Interested? Email [e-mail] with your contact details and we will arrange an informal chat with the hiring manager.

Peterborough

The Leaving Care Office is conveniently located just 2.5 miles from Peterborough City centre, offering excellent transport links and the added benefit of secure bicycle storage, free on‑site parking and 2 EV charging points. As a valued member of a highly supportive wider team, you will work in a collaborative, open‑plan office environment, providing essential administrative support to Leaving Care workers. This varied role requires excellent attention to detail, strong communication skills and a proactive, team‑focused approach, supporting the effective delivery of service. Interested? Email [e-mail] with your contact details and we will arrange an informal chat with the hiring manager.

Some of our vacancies may require the ability to travel to multiple locations across the county.

Why join us?

At Lincolnshire County Council, we are committed to excellence, and that starts with our people. If you are passionate about delivering outstanding customer service and making a meaningful impact every day, we’d love to hear from you! You’ll be welcomed by a diverse, and supportive team that’s dedicated to helping you thrive. From day one, you’ll have opportunities to build your skills, grow your confidence, and shape a rewarding career. While some days may bring its challenges, joining our team means stepping into an environment where innovation is encouraged, boundaries are pushed, and no two days are ever the same. If you're looking for a place where your ideas matter and each day brings something new, this is the opportunity for you.

About the role

As a Business Support administrator, you will play a crucial role in ensuring the smooth operation of our offices. Your responsibilities may include:

• Managing and organising office documents and records.


• Handling incoming and outgoing communications, including emails and phone calls.


• Assisting with scheduling and coordinating meetings and appointments.


• Providing support to various departments/services as needed.


• Maintaining office supplies and equipment.

What we offer

• Competitive salary & pension –enjoy a competitive salary and a local government pension scheme.


• Generous Holidays: plus bank holidays, with the option to buy additional hours.


• Staff Discounts: access a variety of staff discounts.


• Health & Wellbeing: take advantage of our first‑class health and wellbeing package.


• Learning & Development: continuous learning opportunities with a range of training and qualifications.

For more details on our rewards and benefits, see the attached brochure.

Who we’re looking for

We are looking for people with:

• Strong organisational skills.


• Excellent communication skills, both written and verbal.


• Knowledge of Microsoft Office 365 (Word, Excel, Outlook).


• An ability to work independently and as part of a team.


• A positive attitude and a willingness to learn.

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty – In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco‑conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.