Business Support Assistant Level 2

Lincolnshire pa.; Lincoln; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive salary and pension

Generous holidays

Staff discounts

Health & wellbeing package

Learning & development

Job summary

Lincolnshire County Council is seeking a Business Support Administrator to join our Grantham or Peterborough offices. You will handle documents, communications, and calendar coordination to keep services running smoothly.

These permanent, full-time roles offer a competitive salary, pension, generous holidays, staff discounts, and opportunities for learning and development within a supportive team. We value initiative, reliability, and the ability to work well in a collaborative environment,

Qualifications

• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.

Responsibilities

• Manage and organise office documents and records.
• Handle incoming and outgoing communications (emails and phone calls).
• Assist with scheduling and coordinating meetings and appointments.
• Provide cross-departmental administrative support as needed.
• Maintain office supplies and equipment.

Skills

Customer service

Attention to detail

Teamwork

Initiative

Communication

Tools

Microsoft Office 365

Outlook

Word

Excel

Job description

Job Introduction

Business Support Administrator Opportunities

• Salary: £25,614-£26,847 (Grade 3, pro-rata for part-time hours. Please note: The successful candidate will start at the bottom of the pay scale)
• Hours: Grantham 37 hours, Peterborough 22.5 hours
• Contract Types: Permanent
• Locations: Positions available in Grantham and Peterborough
• Closing Date: Sunday 1st November 2026
• Interviews: 10th & 11th November 2026 via Microsoft Teams

Ready to launch your career in a role where every day brings something new?

Our Business Support teams are the soul of our organisation, playing a vital role in keeping everything running efficiently.

Join us, grow with us, and be part of something bigger.

Grantham -

Due to several internal promotions, we have a number of vacancies at our busy Grantham Area Office. These full-time, office-based roles support a range of services in a fast-paced environment. Full training will be provided, but you'll need initiative, excellent customer service skills, attention to detail, teamwork and the ability to multitask.

Peterborough -

The Leaving Care Office is conveniently located just 2.5 miles from Peterborough City centre, offering excellent transport links and the added benefit of secure bicycle storage, free on-site parking and 2 EV charging points. As a valued member of a highly supportive wider team, you will work in a collaborative, open-plan office environment, providing essential administrative support to Leaving Care workers. This varied role requires excellent attention to detail, strong communication skills and a proactive, team-focused approach, supporting the effective delivery of service.

Some of our vacancies may require the ability to travel to multiple locations across the county.

Why join us?

At Lincolnshire County Council, we are committed to excellence, and that starts with our people. If you are passionate about delivering outstanding customer service and making a meaningful impact every day, we’d love to hear from you! You’ll be welcomed by a diverse, and supportive team that’s dedicated to helping you thrive. From day one, you’ll have opportunities to build your skills, grow your confidence, and shape a rewarding career.

While some days may bring it’s challenges, joining our team means stepping into an environment where innovation is encouraged, boundaries are pushed, and no two days are ever the same.

If you're looking for a place where your ideas matter and each day brings something new, this is the opportunity for you

About the role:

As a Business Support administrator, you will play a crucial role in ensuring the smooth operation of our offices. Your responsibilities may include:

• Managing and organising office documents and records.
• Handling incoming and outgoing communications, including emails and phone calls.
• Assisting with scheduling and coordinating meetings and appointments.
• Providing support to various departments/ services as needed.
• Maintaining office supplies and equipment.

What we offer:

• Competitive salary & pension - enjoy a competitive salary and a local government pension scheme.
• Generous Holidays: plus bank holidays, with the option to buy additional hours.
• Staff Discounts: access a variety of staff discounts.
• Health & Wellbeing: take advantage of our first-class health and wellbeing package.
• Learning & Development: continuous learning opportunities with a range of training and qualifications.

For more details on our rewards and benefits, see the attached brochure.

Who we’re looking for

We are looking for people with

• Strong organisational skills.
• Excellent communication skills, both written and verbal.
• Knowledge of Microsoft Office 365 (Word, Excel, Outlook).
• An ability to work independently and as part of a team.
• A positive attitude and a willingness to learn.

If this sounds like the perfect role for you, we'd welcome your application!

Start your journey with Lincolnshire County Council and shape a brighter future for yourself and our community.

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

At Lincolnshire County Council, we believe our people are at the heart of everything we do. That’s why we offer a rewarding package designed to support your work–life balance, health and wellbeing, financial security, and career growth. Find out more about our offer to you in the attached brochure.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact [e-mail].

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.