Business Support Apprentice

Howarths; Cleckheaton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

25 days holidays

Pension salary sacrifice

Death in Service

Employee Assistance Programme (EAP)

Training: Business AdministrationLevel

Job summary

Howarths is offering a Business Support Apprentice role within a busy professional environment. You’ll gain hands-on experience across administration, customer service, events and wider business operations while completing a Business Administration Level 3 course.

You’ll be supported by experienced colleagues and have the opportunity to contribute to day-to-day office tasks, help with diary management, events and maintaining client records in a friendly, customer‑focussed team.

Qualifications

• No prior extensive workplace experience required; attitude and willingness to learn are valued.
• You’ll ideally be positive, enthusiastic, and reliable.
• Strong communication and time management skills are beneficial.

Responsibilities

• Answer incoming telephone calls in a friendly, professional manner.
• Greet visitors and create a welcoming first impression.
• Support day-to-day office administration and general tasks.
• Assist with diary management and meeting room bookings; update calendars.
• Accurately updating client databases and internal systems.
• Help organise company events and activities; provide departmental support.
• Complete Business Administration Level 3 course with the training provider.

Skills

Positive attitude

Good communication

Organised

Team player

Attention to detail

Ownership mindset

Education

Business Administration Level 3

Job description

Business Support Apprentice

Annual salary: Apprenticeship rate (to be confirmed) + Benefits

Hours: Monday to Friday, 9.00am–5.00pm

Looking to start your career in a professional, fast-paced business where you can learn, develop and gain valuable hands‑on experience?

Howarths is an award-winning family business providing Employment Law, HR and Health & Safety support to over 600 SMEs across England. We’re proud of our people, our culture and the high-quality service we deliver to our clients.

We’re looking for a positive and enthusiastic Business Support Apprentice to join our team at Howarths. This is a fantastic opportunity to begin your career within a professional business and gain practical experience across administration, customer service, events and wider business operations.

Working alongside experienced professionals, you’ll receive plenty of support while developing your knowledge, confidence and workplace skills. You’ll also complete a Business Administration Level 3 course with our chosen training provider.

No two days will be the same. You’ll support different teams across the business, help ensure the office runs smoothly and contribute to the excellent experience we provide for our clients and visitors.

What you’ll be doing

As our Business Support Apprentice, you’ll provide valuable administrative support across the business. Your responsibilities will include:

• Answering and directing incoming telephone calls in a friendly and professional manner
• Greeting visitors and creating a welcoming and positive first impression
• Supporting the team with general day-to-day office administration
• Assisting with diary management and meeting room bookings
• Accurately updating our client database and internal systems
• Helping to organise company events and activities
• Providing administrative support to different departments across the business
• Completing a Business Administration Level 3 course with our chosen training provider

This is a varied role that will give you the opportunity to learn how different areas of the business operate while developing a broad range of transferable skills.

What we’re looking for

You don’t need to have extensive workplace experience. We’re looking for someone with the right attitude, a genuine willingness to learn and an interest in developing a career within a professional business environment.

You’ll ideally be:

• Positive, enthusiastic and willing to learn
• A confident communicator
• Well organised, reliable and able to manage your time effectively
• Friendly and professional when dealing with clients, visitors and colleagues
• Able to demonstrate good attention to detail
• Comfortable working as part of a supportive team
• Willing to take ownership of your responsibilities and get involved

Our values

Our values are at the heart of how we work and how we support our clients and colleagues.

Graft

We work hard, take ownership and get stuck in.

Together

We support each other, work as a team and celebrate success together.

Heart

We care about our clients, our colleagues and the work we do.

Grit

We stay positive, embrace challenges and keep learning.

Pay and benefits

• Annual salary: Apprenticeship rate (to be confirmed)
• Hours: Monday to Friday, 9.00am–5.00pm
• Holidays: 25 days plus bank holidays
• Pension scheme: Salary sacrifice scheme
• Other benefits: Death in Service and Employee Assistance Programme (EAP)
• Training: Business Administration Level 3 course with our chosen provider

Start building your career with Howarths

If you’re looking for a supportive place where you can learn, grow and build the foundations of a successful career, we’d love to hear from you.