Front Desk & Admin Apprentice: Client Support & Growth

HOWARTHS HR AND EMPLOYMENT LAW LIMITED; Hightown; On-site; GBP 12,000 - 15,000; Full time

Job summary

Howarths HR and Employment Law Limited is offering an apprenticeship in Business Administration (Level 3). This role supports day-to-day operations, providing administrative and customer service assistance across the organisation.

You will gain hands-on experience across multiple business functions, with ongoing training and development from National Business College Limited, and have opportunities to grow within a supportive, ambitious firm. Working Week: Monday to Friday, 9.00am–5.00pm.

Qualifications

• Essential GCSE English grade 4 or above.
• Essential GCSE Maths grade 4 or above.

Responsibilities

• Operate the company switchboard and direct calls professionally.
• Welcoming visitors with a warm, professional front-of-house experience.
• Support general office administration and housekeeping duties.
• Assist with diary management and meeting room coordination.
• Maintain and update the client database/CRM system.
• Support the preparation and delivery of company events.
• Provide administrative support to internal departments as required.
• Help maintain a consistently high-quality client experience across interactions.
• Support the wider team in maintaining a positive, collaborative working environment.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Presentation skills

Administrative skills

Team working

Initiative

Patience

Education

GCSE English (4)

GCSE Maths (4)

Tools

CRM system

Job description

Howarths HR and Employment Law Limited is offering an apprenticeship in Business Administration (Level 3). This role supports day-to-day operations, providing administrative and customer service assistance across the organisation.

You will gain hands-on experience across multiple business functions, with ongoing training and development from National Business College Limited, and have opportunities to grow within a supportive, ambitious firm. Working Week: Monday to Friday, 9.00am–5.00pm.