Business Support Apprentice

Metro; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Discretionary bi-annual bonus

Health & wellness perks

Respectful, inclusive culture

Training & development

Career mobility & growth

Cross-training opportunities

Fast-paced, high-impact work

Global impact

Tech-driven efficiency

Job summary

Metro is seeking a Business Support Apprentice to develop a broad range of business administration, coordination and communication skills while supporting colleagues across the organisation. This is an excellent opportunity to learn within a growing, international business.

You will gain exposure across multiple areas, working with teams and senior stakeholders to help keep operations running smoothly and to build a solid foundation for your future career in logistics.

Qualifications

• Excellent written and verbal communication.
• Strong organisational skills with attention to detail.
• Ability to prioritise tasks and manage time effectively.
• Confident communicating with colleagues at all levels.
• Eager to develop new skills within a growing business.

Responsibilities

• Support planning and delivery of customer and employee events.
• Assist company communications, newsletters and social media.
• Provide administration support for meetings and projects.
• Maintain records and update systems.
• Coordinate travel and accommodation for internal stakeholders.

Skills

Communication

Organisation

Time management

Stakeholder engagement

Willingness to learn

Job description

Join Metro – Moving Freight. Driving Innovation. Building Careers.

At Metro, we're redefining what great logistics looks like. Combining industry expertise with innovative technology, we deliver seamless global supply chain solutions across air, ocean and road freight, helping some of the world's most recognised brands move their business forward.

But what truly sets us apart is our people.

We are a business that values fresh thinking, encourages new ideas and gives talented individuals the freedom to make a real impact. Whether you're supporting customers, solving complex logistics challenges or shaping the future of our operations, you will be part of a collaborative team that celebrates success and supports your growth.

Everything we do is built around our values:

• Customer First – We build lasting relationships by delivering exceptional service and solutions.
• Agile – We move with pace, adapt to change and embrace new opportunities.
• Progressive – We continuously learn, improve and invest in our people.
• Innovative – We challenge the status quo and use technology to create smarter outcomes.
• Committed – We take ownership, support each other and deliver on our promises.

We are looking for a Business Support Apprentice to join our team and develop a broad range of business administration, coordination and communication skills while supporting colleagues across the organisation. This is an excellent opportunity for someone who is organised, enthusiastic and eager to learn within a growing international business.

What You’ll Be Doing

As a Business Support Apprentice, you will gain valuable experience across multiple areas of the business, working closely with teams and senior stakeholders to help keep our operations running smoothly. No two days will be the same, developing valuable skills and experience that will support your future career and professional growth. Your responsibilities will include:

• Supporting the planning & delivery of customer and employee events.
• Assisting with company communications, newsletters and social media activity.
• Providing administration support for meetings, senior leaders and business projects.
• Maintaining records, updating systems and carrying out general business administration tasks.
• Coordinating travel, accommodation and related documentations for internal stakeholders.

What You’ll Bring

We are looking for someone who is enthusiastic, organised and ready to learn, the ideal candidate will have:

• Be a strong communicator, both written and verbal.
• Well organised with excellent attention to detail.
• Able to prioritise tasks and manage your time effectively.
• Confident of working with a range of people across the business.
• Reliable and eager to develop new skills.

Why Metro?

We believe in rewarding our people. Here’s a selection of what you will enjoy:

• Discretionary bi-annual bonus – because your success drives ours.
• Health & wellness perks – including gym discounts, retail offers, and more.
• Respectful, inclusive culture – where your voice matters.
• Training & development – grow with us, every step of the way.
• Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments.
• Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions.
• Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure.
• Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving.
• Tech Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

If your looking for an apprenticeship where you can make a real contribution while building valuable experience, we would love to hear from you.

Join Metro and help shape the future of global logistics.