Business Support Apprentice

Metro Global; Birmingham; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discretionary bi-annual bonus

Health & wellness perks

Respectful, inclusive culture

Training & development

Career mobility & growth

Cross-training opportunities

Fast-paced, high-impact work

Make a global impact

Tech-driven efficiency

Job summary

Metro is seeking a Business Support Apprentice in Birmingham to help with business administration, coordination and communication across the organisation.

You will gain hands-on experience across multiple areas, working with teams and senior stakeholders to keep operations running smoothly and support professional growth within a global logistics business.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational skills with attention to detail.
• Ability to prioritise tasks and manage time effectively.
• Comfortable working with colleagues across the business.
• Reliable and eager to develop new skills.

Responsibilities

• Support planning and delivery of customer and employee events.
• Assist with company communications, newsletters and social media.
• Provide administration support for meetings and projects.
• Maintain records, update systems and carry out general admin tasks.
• Coordinate travel, accommodation and related documents for internal stakeholders.

Skills

Strong communicator

Well organised

Time management

People skills

Reliable

Education

No specific degree required

Job description

Join one of the most exciting tech-powered freight forwarders and define tomorrow’s supply chains, while you accelerate your career.

Business Support Apprentice

Birmingham

Join Metro – Moving Freight. Driving Innovation. Building Careers.

At Metro, we're redefining what great logistics looks like. Combining industry expertise with innovative technology, we deliver seamless global supply chain solutions across air, ocean and road freight, helping some of the world's most recognised brands move their business forward.

But what truly sets us apart is our people.

We're a business that values fresh thinking, encourages new ideas and gives talented individuals the freedom to make a real impact. Whether you're supporting customers, solving complex logistics challenges or shaping the future of our operations, you'll be part of a collaborative team that celebrates success and supports your growth.

Everything we do is built around our values:

• Customer First– We build lasting relationships by delivering exceptional service and solutions.
• Agile– We move with pace, adapt to change and embrace new opportunities.
• Progressive– We continuously learn, improve and invest in our people.
• Innovative– We challenge the status quo and use technology to create smarter outcomes.
• Committed– We take ownership, support each other and deliver on our promises.

We are looking for a Business Support Apprentice to join our team and develop a broad range of business administration, coordination and communication skills while supporting colleagues across the organisation. This is an excellent opportunity for someone who is organised, enthusiastic and eager to learn within a growing international business.

What You’ll Be Doing

As a Business Support Apprentice, you will gain valuable experience across multiple areas of the business, working closely with teams and senior stakeholders to help keep our operations running smoothly. No two days will be the same, developing valuable skills and experience that will support your future career and professional growth. Your responsibilities will include:

• Supporting the planning & delivery of customer and employee events.
• Assisting with company communications, newsletters and social media activity.
• Providing administration support for meetings, senior leaders and business projects.
• Maintaining records, updating systems and carrying out general business administration tasks.
• Coordinating travel, accommodation and related documentations for internal stakeholders.

What You’ll Bring

We are looking for someone who is enthusiastic, organised and ready to learn, the ideal candidate will have:

• Be a strong communicator, both written and verbal.
• Well organised with excellent attention to detail.
• Able to prioritise tasks and manage your time effectively.
• Confident of working with a range of people across the business.
• Reliable and eager to develop new skills.

Why Metro?

We believe in rewarding our people. Here’s a selection of what you’ll enjoy:

• Discretionary bi-annual bonus – because your success drives ours.
• Health & wellness perks – including gym discounts, retail offers, and more.
• Respectful, inclusive culture – where your voice matters.
• Training & development – grow with us, every step of the way.
• Career Mobility & Growth - As a Progressive organisation, we actively promote from within and provide clear pathways for career development and advancement.
• Cross-Training Opportunities - Expand your skillset and remain Agile by gaining experience across different freight modes and supply chain functions.
• Fast-Paced, High-Impact Work - Join a team that is Committed to excellence and thrives on delivering results for customers.
• Make a Global Impact - Put our Customer First value into action by helping major international brands keep their supply chains moving.
• Tech-Driven Efficiency - Work with industry-leading systems and technologies in a business that embraces Innovation and continuous improvement.