Business Support Administrator - Kinship

Northamptonshire Childrens Trust; Northampton; Hybrid; GBP 21,000 - 26,000; Part time

Benefits offered by this job

Annual leave 28 days

Pension scheme (LGPS)

Life cover

Extra leave after 5 years

Health support (Health Assured)

Employee discounts

Flexible working

Career development

Parking subsidy

Job summary

Northamptonshire Children’s Trust is seeking a part-time Business Support Administrator to join the Kinship Assessment Team. Based at Angel Square, Northampton, with three days per week remote work, you will support the Kinship carers and the administration of referrals and assessments.

The role offers a 3-month fixed-term contract with potential extension, a varied workload, and opportunities to contribute to a supportive, purpose-driven service for children and families.

Qualifications

• Strong organisational skills and attention to detail.
• Experience working in a customer-focused setting with confidentiality.
• Familiarity with data protection principles and handling sensitive information.
• Willingness to learn the CHARMS system and processes.

Responsibilities

• Provide high-quality administrative support to the Kinship team.
• Coordinate and process documents such as medicals, DBS checks and invoices.
• Manage correspondence and maintain accurate records.
• Adapt to a fast-paced, people-focused environment.

Skills

Organisational skills

Attention to detail

Confidentiality

Data protection

Tools

CHARMS

Job description

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Business Support Administrator - Kinship

Job Reference Ref/77/9449

Number of Positions:

1

Contract Type:

Temporary

3 month fixed term or 3 month secondment

Salary Range:

Working Hours:

37

Location:

Northamptonshire

Closing Date:

20/10/2026

Job Category:

Administration

Organisation:

Northamptonshire Children’s Trust

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days,after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development andcareer development opportunities
• Subsidised town centre car parking scheme

About the role

Are you looking for a rewarding part time role where your organisational skills make a real difference? Join our vibrant and supportive Kinship Assessment Team in the Fostering Service at Northamptonshire Children’s Trust, where every day brings variety and purpose. The team is responsible for recruiting and assessing potential Kinship foster carers and Special Guardians and are part of the wider fostering service.

Based at Angel Square, Northampton and with opportunities to work from home three days a week you’ll play a key role in ensuring our Kinship carers and team members receive the administrative support they need to thrive. From managing the administrative aspects of the team’s referral and assessment processes to processing invoices and medicals, your work will help create a smooth and efficient environment for those making a difference in children’s lives.

This is a fantastic opportunity to be part of a passionate and positive team in a role that offers both flexibility and purpose. This is a fixed-term opportunity for an initial period of 3 months, with the potential for extension subject to service requirements

What will you be doing?

As a Business Support Administrator, you’ll be at the heart of our operations, ensuring everything runs like clockwork. Your responsibilities will include:

• Providing high-quality administrative support to the Kinship team.
• Coordinating and processing key documents such as medicals, DBS checks and invoices.
• Managing correspondence and maintaining accurate records
• Adapting to the needs of a fast-paced, people-focused environment

You’ll be a valued member of a team that’s committed to supporting Kinship carers and improving outcomes for children.

About you

You’re a proactive and detail-oriented administrator who thrives in a busy, people-centred environment. You bring:

• A strong sense of initiative and the ability to work independently
• Excellent organisational skills and a keen eye for detail
• Familiar with CHARMS the system used by the fostering service or a willingness to learn.
• Experience of working in a customer-focused setting, with a commitment to confidentiality and data protection
• The ability to prioritise tasks and meet deadlines in a dynamic setting
• Flexibility on tasks as these can change at short notice.

If you’re looking for a role where your skills are valued and your work has real impact, we’d love to hear from you.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to a standard DBS certificate.

About us

At Northamptonshire Children’s Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire.

We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged.

We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with anOutstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria.

If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children’s Trust could be the place for you.

Supporting Children – A Career That Matters

Northamptonshire Children's Trust 28 subscribers