Family Support Worker - Duty and Assessment

Northamptonshire Childrens Trust; Northampton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave + 8 bank holidays

Local Government Pension Scheme + life

Employee Assistance Programme

Flexible and family working

Job summary

Northamptonshire Children's Trust is seeking a Family Support Worker within Duty and Assessment to build meaningful relationships with children and families, helping them grow, prosper and achieve. You will work with the whole family to improve parenting capacity and support safeguarding across the county, travelling as needed.

The DAAT provides rapid responses and supports professionals across services. This county-wide role requires flexibility; enhanced DBS and Barred List checks apply, with

Qualifications

• Experience in a family support role with safeguarding awareness.
• IT literate with Word and Excel.
• Ability to work independently and as part of a team.
• Commitment to safeguarding and promoting the welfare of children.

Responsibilities

• Provide focussed family support to children and families with complex needs.
• Work with the whole family to improve parenting capacity and skills.
• Travel across county as required.
• Contribute to safeguarding and assessment processes within DAAT.

Skills

Highly motivated

Independent worker

Teamwork

IT skills

Word

Excel

Tools

Word

Excel

Job description

The following content displays a map of the jobs location - Northampton

Family Support Worker - Duty and Assessment

Job Reference Ref/77/9432

Number of Positions:

1

Contract Type:

Full Time

Salary Range:

Working Hours:

37

Location:

Northampton

Closing Date:

19/10/2026

Job Category:

Social Care - Children

Organisation:

Northamptonshire Children's Trust

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days,after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development andcareer development opportunities
• Subsidised town centre car parking scheme

About the role

We have a wonderful Duty and Assessment Team (DAAT) here at Northamptonshire Children's Trust!

As a Family Support Worker within Duty and Assessment (DAAT) you will be part of the team who build meaningful relationships with children and their families helping them grow, prosper and achieve.

Duty and assessment team is the single point of contact for all safeguarding concerns relating to children and young people in Northamptonshire.

Professionals from a range of services that have contact with children, young people, their families and carers, collaborate to ensure immediate and prompt responses; their combined knowledge and expertise keeping children and young people in Northamptonshire safe from harm.

Our DAAT teams are fun and supportive. They work hard and at pace, but they always ensure that there is food available to keep them going! The team enjoy each other's company and like having a bit of time now and again to have a laugh, often bonding over a shared lunch. Managers within DAAT are always present and available for the team and pitch in to support whenever required.

This is a county wide position so you will need to effectively travel across county as and when required

We welcome interest from both new applications and those who applied previously as long as the gap between applications is more than 3 months

What will you be doing?

You will provide focussed family support to children and families with complex needs, many of whom are either on Child in Need or Child Protection Plans or part of an assessment process in DAAT.

You’ll work with the whole family to improve parenting capacity, undertaking direct work with children and providing support to families increase the skills, confidence and abilities of all family members to live their daily lives in a positive and safe way.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

About you

We are looking for people who are highly motivated and can work both independently and as part of a team.

You are passionate about making a positive difference for children and families. You thrive in a role where every day brings new challenges and opportunities to empower families and improve outcomes for children. You will be confident working directly with families in their homes and engaging with professionals from schools, health services, and other agencies.

Experienced in a family support role you understand the complexities faced by children and families, including safeguarding concerns. You are familiar with frameworks such as the Children Act and can apply assessment and analytical skills to plan and deliver practical support.

You are IT literate, able to use Word and Excel confidently, and committed to continuous learning.

Above all, you share our commitment to safeguarding and promoting the welfare of children and young people. You are ready to take on a role where your work truly matters.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check

When applying please ensure your supporting statement details how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education

About us

At Northamptonshire Children's Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire.

We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged.

We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with anOutstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria.

If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children's Trust could be the place for you.

Supporting Children – A Career That Matters

Northamptonshire Children's Trust 28 subscribers