Business Support Administrator - Exams & Customer Care

Leicestershire County Council; Leicester; On-site; GBP 27,000 - 28,000; Full time

Job summary

Leicestershire County Council is seeking an organised and proactive Business Support Administrator to join our dedicated team. This is an excellent opportunity for an individual who enjoys working in a busy environment, providing high-quality administrative support and delivering excellent customer service.

As a Business Support Administrator, you will play a vital role in supporting the day-to-day operations of the service, ensuring administrative processes run efficiently and effectively.

Qualifications

• Good written and spoken English equivalent to functional skills level 2 or above.
• Reception and customer care experience.
• Clerical tasks: word processing, filing, photocopying and data input.
• Able to handle cash and payments accurately.

Responsibilities

• Provide comprehensive administrative support to teams and managers.
• Manage correspondence, emails, and telephone enquiries professionally.
• Maintain accurate records, databases, and filing systems.
• Process documentation, invoices, and data within agreed timescales.
• Ensure compliance with council policies and data protection requirements.
• Build positive relationships with colleagues, partners and the public.

Skills

Reception experience

Customer service

Clerical skills

Data entry

Cash handling

Teamwork

Confidentiality

Numeracy

Job description

Leicestershire County Council is seeking an organised and proactive Business Support Administrator to join our dedicated team. This is an excellent opportunity for an individual who enjoys working in a busy environment, providing high-quality administrative support and delivering excellent customer service.

As a Business Support Administrator, you will play a vital role in supporting the day-to-day operations of the service, ensuring administrative processes run efficiently and effectively.