Business Support Administrator

Broxtowe; United Kingdom; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Flexible working arrangements

Gym discount

Employee benefits discounts

Job summary

Broxtowe Borough Council is seeking a Business Support Administrator to join the busy Business Support Team. The role provides clerical, administrative and financial support across departments, including handling post, answering calls, processing applications, arranging interviews, paying invoices and updating systems and processes.

The ideal candidate will have experience in administration, customer service and using the Microsoft Office suite.

Qualifications

• Experience juggling shifting priorities and meeting tight deadlines.
• Experience in administrative tasks and customer service.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Open and distribute post and handle routine clerical tasks.
• Answer phone calls from the public and process applications.
• Arrange interviews, pay invoices and update systems and processes.

Skills

Administration

Customer Service

Prioritisation

Tools

Microsoft Office

Job description

Post Ref: P52 - Business Support Administrator

• Post Ref: P52 - Business Support Administrator

Post Ref: P52 - Business Support Administrator

Salary: £26,349 - £27,600 (Grade 4)37 hours per week

An opportunity has arisen for someone to join our busy Business Support Team providing valuable support to all departments within the Council.

The Business Support Team provides a wide range of clerical, administrative and financial support. A typical day in this role could be opening and distributing the post, answering calls from the public, processing applications, arranging interviews, paying invoices or updating systems and processes.

We’re looking for an individual who has experience in:

• Juggling shifting priorities and tight deadlines
• Administration
• Customer Service
• Microsoft Office Package

The ideal candidate will be able to:

• Work within a team
• Understand the need to be sensitive and to maintain confidentiality
• Have a flexible, positive “can do” attitude, staying calm, helpful and adaptable when plans change.
• Be someone who can represent our “GREAT” values and behaviours

We offer:

• A generous annual leave entitlement of 28 days plus 8 days’ bank holiday.
• Flexible working arrangements
• Gym membership discount at Liberty Leisure
• Access to a benefits package offering discounts on supermarkets, cinema tickets, high street and online retailers

What you need to know:

Expected interview date: week commencing 19 October 2026

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.