Support Worker

Staffordshire Local Enterprise Partnership; Newcastle upon Tyne; On-site; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Paid training

Block pay

Mileage reimbursement

Job summary

Staffordshire County Council is hiring Support Facilitators (Home Care) to deliver person-centred reablement in the community. You will join the Provider Services team and work across North/East Staffordshire to support adults in their own homes.

The role requires a full UK driving licence, a flexible weekend availability, and travel between locations. Part-time shifts (7:00–22:00) with paid training are offered, with a focus on quality, safeguarding and independence.

Qualifications

• Experience in social care and community-based support
• Strong communication and relationship-building abilities
• Flexible working patterns including weekends and bank holidays
• Full driving licence and access to a vehicle

Responsibilities

• Provide person-centred reablement care in people’s homes
• Support daily living tasks, personal care and medication administration
• Communicate effectively with individuals, families and colleagues
• Respond flexibly to changing needs and use digital tools to improve delivery
• Maintain records and comply with health and safeguarding standards
• Drive to deliver care across the local area and undertake manual handling

Skills

Strong communication skills

Flexible and resilient

Reliable with driving licence

Education

NVQ Level 2 and above

Job description

The following content displays a map of the jobs location - Newcastle Library, ST5 1BL

£28,153 - £31,015 plus additional 10.6% allowance for unsociable working hours (pro rota for Part-time)

Working Hours:

24

Location:

Newcastle Library, ST5 1BL

Closing Date:

26/10/2026

Job Category:

Social Care

Directorate:

Health and Care

Business Unit:

Learning Disability Provider Services

Job Introduction

Join Our Team as a Support Facilitator (Home Care) – Make a Real Difference Every Day!

Are you passionate about helping people live their best lives? Staffordshire County Council’s Provider Services team is looking for dedicated Support Facilitators to deliver person-centred reablement care in the community. You’ll be part of an innovative and empowering service that supports individuals to thrive in their own homes.

Our service runs 7:00 AM to 10:00 PM, and we need team members who can start early and work flexibly to meet the needs of those we support and staff availability from Monday through to Sunday. Applicants must live within 30 minutes of our base location ST5 1BLto ensure timely response and continuity of care.

This role requires travelling within the community, primarily Newcastle under Lyme Borough, and so a full UK driving licence and access to your own vehicle is essential.

We have a part time position available with a range of shifts between 7am and 10pm, which is primarily weekends. There is a business need for the early shifts to start at 7am. Staff's availability must include Saturday and Sunday every week and We require our team to work flexibly, which means you may be required to work other days to complete training.

Our people are central to everything we do and so we’ll make sure you’re well supported and given the opportunity to develop and progress.

• We provide full paid training and ongoing development to enable you to pursue your career aspirations
• BLOCK pay, meaning you will be paid for the whole shift duration, including travel time
• For travel, we will reimburse you at £.45/mile, paid from Newcastle Library.
• These positions are predominantly based with the Borough of Newcastle under Lyme area but there is an expectation to travel across the North/East of Staffordshire to support other areas to suit business need.
• Supervision and support to enable you to provide excellent care

Please note: Due to recent changes in legislation (effective 22 July 2025), this role is not eligible for sponsorship.

This post is subject to an enhanced DBS check and will require a pre-employment health assessment as part of the onboarding process.

Main Responsibilities

Working flexibly across various locations in North and East of Staffordshire, you will provide an excellent level of care to enable the people we support to have a comfortable and dignified life within their own homes.

As a Support Worker, you will:

• Provide person-centred reablement care in people’s homes, respecting dignity and promoting independence.
• Support individuals with daily living tasks, personal care, and medication administration.
• Communicate effectively with individuals, families, and colleagues to build positive relationships.
• Respond flexibly to changing needs and embrace digital tools to improve service delivery.
• Maintain accurate records and comply with health, safety, and safeguarding standards.
• Undertake manual handling tasks as required.
• Drive (using your own vehicle) to deliver care across the local area.
• To complete interventions using Assistive Technology

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Experience in social care
• NVQ Level 2 and above
• Strong communication skills and ability to build trust with individuals, families, and colleagues
• Flexible and resilient, able to adapt to changing needs and working patterns, available Monday to Sunday.
• Reliable with practical skills, including a full driving licence
• Driver with access to a vehicle for work purposes
• Able to work flexibly across days, evenings, weekends, and bank holidays
• Physically able to support personal care and manual handling tasks
• A great communicator with a positive outlook and ability to stay calm under pressure
• Living within 30 minutes of the base location

Other criteria that will be assessed throughout the recruitment process will be:

• Caring, patient, and committed to empowering people to live independently
• Caring and compassionate nature with a genuine desire to make a positive difference in people’s lives

Interviews will be held: Week commencing 2nd November 2026.

For further information about this role please contact Sarah-Jane on sarah-jane.harrison @staffordshire.gov.uk

The role is regulated by CQC and it is a requirement of the role that we obtain full employment history from leaving secondary school. Please note should you be invite for interview this information will be required.

The recruitment for this position is ongoing and so we reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Shortlisting will take place as soon as applications are received with interview dates to be confirmed.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as yourapplication meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.