Administrative Support Specialist – Inclusion Services

Staffordshire Local Enterprise Partnership; Stafford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Staffordshire County Council is seeking a full-time administrator to support the Specialist Teaching Support Service Team, which includes the Deaf/Hearing Inclusion, Vision Inclusion and Autism Inclusion teams. The post supports children and young people up to age 25 with sensory disabilities and may involve home or school-based work through the ASSIST Team.

This 37-hour-per-week role is on a temporary contract until 31 December 2027.

Qualifications

• Experience of working in an office environment.
• Good communication skills to engage customers and administration teams.
• Ability to work in a fast-paced environment and adapt to changes at short notice.
• Strong IT skills with knowledge of SCC systems or similar packages for data management.
• Commitment to excellent customer service and high-quality services.
• Good administrative organisational skills.

Responsibilities

• Maintain records and process applications within regulatory timescales; provide frontline service for queries.
• Provide broad administrative support including filing, photocopying, postal duties, telephone enquiries, word processing, and distributing paperwork; liaise with customers, contractors and partners.

Skills

Office experience

Communication skills

IT skills

Data management

Customer service

Tools

SCC systems

Job description

Staffordshire County Council is seeking a full-time administrator to support the Specialist Teaching Support Service Team, which includes the Deaf/Hearing Inclusion, Vision Inclusion and Autism Inclusion teams. The post supports children and young people up to age 25 with sensory disabilities and may involve home or school-based work through the ASSIST Team.

This 37-hour-per-week role is on a temporary contract until 31 December 2027.