Administrative Specialist - Inclusive Education Support

Staffordshire County Council; Stafford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Staffordshire County Council is seeking an experienced full-time administrator to provide support within the Specialist Teaching Support Service Team. The role supports Deaf/Hearing, Vision, and Autism Inclusion Teams, with work at home, in early years settings, mainstream and special schools as needed.

You will maintain records, process applications, and deliver frontline administrative support across a busy service.

Qualifications

• Experience in office administration and record keeping.
• Ability to process applications within regulatory timescales.
• Excellent communication with customers and colleagues.
• Proficient ICT skills and knowledge of SCC systems.
• Flexible and adaptable to changes in a busy environment.

Responsibilities

• Maintain records and process applications within regulatory timescales.
• Provide frontline service for queries and general admin tasks.
• Handle filing, photocopying, postal duties, telephone enquiries, and word processing.
• Coordinate with customers, contractors and partners.

Skills

Office administration

IT skills

Communication (verbal & written)

Fast-paced environment

Customer service

Organisational skills

Education

Business Administration qualification, NVQ Level 2/3 or equivalent

Job description

Staffordshire County Council is seeking an experienced full-time administrator to provide support within the Specialist Teaching Support Service Team. The role supports Deaf/Hearing, Vision, and Autism Inclusion Teams, with work at home, in early years settings, mainstream and special schools as needed.

You will maintain records, process applications, and deliver frontline administrative support across a busy service.