Business Services Coordinator - Flexible Working

National Trust; Sevenoaks; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking a Business Services Co-ordinator to provide efficient, proactive admin and operational support across Ightham Mote and Knole. You’ll manage records, systems and processes, coordinate group bookings and events, and deliver quality service to visitors.

The role requires strong organisational skills, excellent communication, and the ability to work with staff and volunteers across two historic sites. Full-time, on-site role with occasional flexibly timed work.

Qualifications

• Experience in providing business support across multiple teams.
• Able to manage records and office systems.
• Excellent communication, written and spoken.
• Able to multi-task and prioritise workload.

Responsibilities

• Manage records, systems and processes across the property.
• Coordinate group bookings and events to ensure smooth visitor experiences.
• Handle visitor enquiries and process banking activities.
• Support soft facilities management and produce finance reports.
• Use Microsoft 365 tools, including Excel and Copilot, to work efficiently.

Skills

Organisational skills

People skills

Administrative support

Communication

Tools

Microsoft 365

Excel

Copilot

Job description

The National Trust is seeking a Business Services Co-ordinator to provide efficient, proactive admin and operational support across Ightham Mote and Knole. You’ll manage records, systems and processes, coordinate group bookings and events, and deliver quality service to visitors.

The role requires strong organisational skills, excellent communication, and the ability to work with staff and volunteers across two historic sites. Full-time, on-site role with occasional flexibly timed work.