Business Services Assistant

Leicestershire County Council; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Leicestershire County Council is seeking a Business Services Assistant to provide essential administrative and financial support to the Growth, Environment & Transport Department, ensuring smooth day-to-day operations. You will handle correspondence, maintain records and databases, manage inboxes, arrange meetings, take notes, and respond to routine enquiries.

The role also covers financial administration duties such as processing payments and receipts, raising purchase orders, producing

Qualifications

• GCSE English and Maths grade 4/C or above or demonstrable equivalent.
• Experience with administrative tasks including data entry and handling enquiries.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong verbal and written communication.
• Good planning and multitasking abilities.

Responsibilities

• Manage correspondence and maintain records and databases.
• Monitor shared inboxes and arrange meetings.
• Take notes and respond to routine enquiries.
• Process payments, raise purchase orders, and produce invoices and credit notes.
• Maintain supplier and customer records and resolve finance-related queries.

Skills

MS Office

Communication

Organisational skills

Numeracy

Data entry

Education

GCSE English & Maths

Job description

The Business Services Assistant role provides essential administrative and financial support to the Growth, Environment & Transport Department, helping to ensure the efficient day-to-day operation of the team. Key responsibilities include managing correspondence, maintaining records and databases, monitoring shared inboxes, arranging meetings, taking notes, and responding to routine enquiries. The role also involves a range of financial administration duties, including processing payments and receipts, raising purchase orders, producing invoices and credit notes, maintaining supplier and customer records, and resolving finance-related queries from staff, customers and suppliers.

• Good standard of education, including GCSE English and Mathematics at Grade 4/C or above (or equivalent), or demonstrable relevant experience.
• Experience of carrying out a range of administrative tasks, including data entry, record keeping, filing and handling customer enquiries.
• Proficient in the use of Microsoft Office applications, particularly Word, Excel and Outlook (or equivalent email systems).
• Strong communication skills (both verbal and written) as well as experience of telephone call handling
• Good organisational skills with the ability to prioritise workloads, provide excellent customer service and work flexibly across a variety of tasks
• Good numeracy skills and a willingness to be flexible, learn and undertake a variety of different tasks

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it's like to work for us and the benefits we offer, please refer to the following

In return, you will have the opportunity to develop and progress within a large public sector organisation, with chances to thrive in a modern and flexible hybrid working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement.