Business Services Assistant

Leicestershire County Council; Glenfield; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Generous annual leave

Job summary

Leicestershire County Council is seeking a Business Services Assistant to provide essential administrative and financial support to the Growth, Environment & Transport Department at County Hall, Leicester. You will handle correspondence, maintain records and databases, and assist with financial duties.

This opportunity offers a modern hybrid working environment, access to an excellent Local Government Pension Scheme, and a generous annual leave entitlement within a large public sector

Qualifications

• GCSE English and Maths at Grade 4/C or above or equivalent.
• Experience carrying out a range of administrative tasks.
• Proficient in MS Office applications (Word, Excel, Outlook).
• Strong communication skills, verbal and written.
• Good organisational skills and ability to prioritise workloads.
• Good numeracy and flexible to undertake different tasks.

Responsibilities

• Manage correspondence, maintain records and databases.
• Monitor shared inboxes, arrange meetings and take notes.
• Respond to routine enquiries and provide customer service.
• Process payments/receipts, raise purchase orders and invoices.

Skills

GCSE English & Maths

Administrative tasks

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Organisational skills

Numeracy

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicester, LE3 8RA
Salary: £26,853- £27,282 per annum (pro-rata for part-time)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 25th October 2026
Interview Date(s): TBC

About The Role

The Business Services Assistant role provides essential administrative and financial support to the Growth, Environment & Transport Department, helping to ensure the efficient day-to-day operation of the team. Key responsibilities include managing correspondence, maintaining records and databases, monitoring shared inboxes, arranging meetings, taking notes, and responding to routine enquiries.

The role also involves a range of financial administration duties, including processing payments and receipts, raising purchase orders, producing invoices and credit notes, maintaining supplier and customer records, and resolving finance-related queries from staff, customers and suppliers.

In return, you will have the opportunity to develop and progress within a large public sector organisation, with chances to thrive in a modern and flexible hybrid working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement.

About You

• Good standard of education, including GCSE English and Mathematics at Grade 4/C or above (or equivalent), or demonstrable relevant experience.
• Experience of carrying out a range of administrative tasks, including data entry, record keeping, filing and handling customer enquiries.
• Proficient in the use of Microsoft Office applications, particularly Word, Excel and Outlook (or equivalent email systems).
• Strong communication skills (both verbal and written) as well as experience of telephone call handling
• Good organisational skills with the ability to prioritise workloads, provide excellent customer service and work flexibly across a variety of tasks
• Good numeracy skills and a willingness to be flexible, learn and undertake a variety of different tasks

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For More Information Or An Informal Discussion, Please Contact Rob Andrews- Senior Business Services Officer 0116 3057335 [e-mail]

About Us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

Benefits

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process

Our Organisational Values

Our Employee Benefits

Working for Us