Business Resiliency Senior Associate

Testing Site - JPMC; Lower Blandford St Mary; On-site; GBP 60,000 - 90,000; Full time

Job summary

Testing Site - JPMC is seeking a Business Resiliency Associate to support operational resilience and regulatory alignment within the Commercial & Investment Bank. You will engage with second and third lines of defense and partner with multiple internal groups to ensure resilient processes.

The role emphasizes strong communication, stakeholder management, and the ability to deliver high-quality outputs on tight timelines.

Qualifications

• Strong written and verbal communication
• Experience in managing stakeholder relationships
• Attention to detail with ability to challenge others when appropriate
• Understanding of risk & controls management and resiliency concepts
• Ability to deliver high-quality work to tight timelines

Responsibilities

• Execute Operational Resilience self-assessment reporting across multiple jurisdictions in response to regulatory appetite and requirements
• Perform data analysis and visualize Operational Resilience metrics
• Become SME for global Business Resilience regulations and guidelines
• Conduct formal gap analyses of new resilience requirements against JPM policy and procedures
• Drive resilience projects and change initiatives across multiple disciplines
• Support regulatory examinations and internal reviews related to the Business Resilience framework
• Build relationships with senior managers to align global framework with local obligations

Skills

Communication

Stakeholder management

Attention to detail

Risk & controls

Project delivery

Job description

Drive operational resilience, analyze data, and shape strategy in a dynamic team supporting global risk and compliance needs.

As a Business Resiliency Associate in the Business Resiliency team, you will become a part of a team that is responsible for aligning Commercial and Investment Bank’s Business Resilience strategy and capabilities to address the ever-increasing threat landscape, expanding Regulatory obligations/expectations, and evolving Industry guidelines/best practice. You will work with senior management both in Commercial and Investment Bank’s Business Resilience and across a multitude of disciplines within the organization. You will be responsible for directly engaging with second and third lines-of-defense as well partnering with various groups in first line of defense (Business Managers, Product Controllers, Operations, Technology).

Job responsibilities

• Execute Operational Resilience self-assessment reporting across multiple jurisdictions in response to regulatory appetite and requirements
• Perform data analysis and visualize Operational Resilience metrics.
• Interpret, understand, and ultimately become the subject matter expert for various global Business Resilience regulations, best practice & guidelines.
• Perform formal gap analysis of new resilience requirements (regulations/best practice/guidelines) against existing JPM policy, standards & procedures to define the requisite change agenda.
• Drive project work and resilience change initiatives, front to back dealing with a multitude of other disciplines including, inter alia, Legal Entity Controllers, Business Managers, Compliance, Product, Operations, Risk and Technology.
• Support regulatory examinations/requests for information together with Internal reviews & audits related to Commercial and Investment Bank’s Business Resilience framework and implementation.
• Build trusted relationships with senior managers both in-country and globally to ensure alignment of our global resilience framework with local resilience obligations.

Required qualifications, capabilities and skills

• Have strong written and verbal communication skills and the ability to provide an opinion and influence the views/understanding of senior management.
• Experience of strong relationship management and stakeholder management
• Attention to detail, with an enquiring mind and courage to challenge others when appropriate.
• Ability to consistently deliver work of a high standard, to tight timelines.
• Understanding of the fundamentals of Risk & Controls management including managing resiliency risk
• Ability to balance and deliver upon multiple delivery requests whilst managing expectations.

Preferred qualifications, capabilities, and skills

• Knowledge of the Firm and Commercial & Investment Banking businesses
• Work experience in the Financial Services industry, with experience of CIB markets, products and operational processes
• Understanding of Business Resiliency and Operational Resilience concepts and frameworks
• Prior experience of facilitating formal governance / oversight or working in a Risk & Controls / Business Management/ Operational Controls related role
• Experience in regulatory compliance related roles
• Attested track record of working to deadlines, with accountability and responsibility for independent workload
• Experience in producing and / or presenting Senior Management and Board level reporting