Business Resiliency Manager - Vice President

Testing Site - JPMC; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

JPMorganChase & Co. in London seeks a Vice President, Business Resiliency Manager to lead the development, execution, and continuous improvement of the business resiliency strategy. You will work with senior stakeholders and regulators to ensure preparedness and regulatory alignment across the firm.

The role focuses on driving organizational readiness, incident response, and executive reporting while fostering a culture of resiliency and innovation within a regulated financial environment.

Qualifications

• Experience in business resiliency, risk management, or business continuity within a regulated industry.
• Ability to develop and execute strategic resiliency initiatives across complex organizations.
• Strong stakeholder management and communication skills, with experience influencing senior leaders and regulators.
• Analytical, problem-solving, and decision-making abilities focused on practical solutions.
• Ability to lead teams, manage multiple priorities, and perform effectively in high-pressure environments.
• Experience managing regulatory engagements and audits aligned with financial industry guidelines.

Responsibilities

• Lead the design and implementation of business resiliency strategies aligned with regulatory requirements and industry best practices.
• Oversee the deployment and enhancement of the Operating Framework, including business continuity planning and testing.
• Direct risk and impact assessments of business processes, identifying vulnerabilities and establishing controls.
• Serve as a primary contact for senior business leaders, regulators, and key stakeholders, providing expert guidance on resiliency matters.
• Develop and deliver executive-level reporting on resiliency risks, performance, and control effectiveness.
• Champion a culture of resiliency through awareness, training, and best practices.
• Lead incident response planning and execution, including root cause analysis and regulatory reporting; Manage and support regulatory engagements, audits, and compliance activities related to business resiliency.

Skills

Business resiliency

Risk management

Business continuity

Stakeholder management

Regulatory engagement

Analytical thinking

Education

Bachelor's or Master's in Business Administration / Risk Management

Job description

Step into a leadership role where your expertise in business resiliency shapes our future. At JPMorganChase & Co., you drive preparedness, collaborate with senior leaders, and make a real impact on our ability to respond to challenges. You join a team that values your vision, supports your growth, and empowers you to influence change across the firm. You will help us build a culture of resiliency and innovation. Your contributions will be recognized and celebrated.

Job Summary:

As a Vice President, Business Resiliency Manager in London, you will lead the development, execution, and continuous improvement of our business resiliency strategy. You drive organizational preparedness, ensuring our critical business services are ready to withstand and recover from disruptive events. You work closely with senior stakeholders, regulators, and cross-functional teams to deliver effective solutions and foster a culture of resiliency. You help us stay ahead of industry best practices and regulatory requirements. You play a key role in shaping our approach to risk management and business continuity.

Job Responsibilities:

• Lead the design and implementation of business resiliency strategies aligned with regulatory requirements and industry best practices
• Oversee the deployment and enhancement of the Operating Framework, including business continuity planning and testing
• Direct risk and impact assessments of business processes, identifying vulnerabilities and establishing controls
• Serve as a primary contact for senior business leaders, regulators, and key stakeholders, providing expert guidance on resiliency matters
• Develop and deliver executive-level reporting on resiliency risks, performance, and control effectiveness
• Champion a culture of resiliency through awareness, training, and best practices
• Lead incident response planning and execution, including root cause analysis and regulatory reportingManage and support regulatory engagements, audits, and compliance activities related to business resiliency

Required Qualifications, Capabilities, and Skills:

• Experience in business resiliency, risk management, or business continuity within a regulated industry
• Ability to develop and execute strategic resiliency initiatives across complex organizations
• Strong stakeholder management and communication skills, with experience influencing senior leaders and regulators
• Analytical, problem-solving, and decision-making abilities focused on practical solutions
• Ability to lead teams, manage multiple priorities, and perform effectively in high-pressure environments
• Experience managing regulatory engagements and audits aligned with financial industry guidelines

Preferred Qualifications, Capabilities, and Skills:

• Advanced knowledge of business continuity and risk management frameworks (such as ISO 22301, FFIEC)
• Professional certifications such as CBCP, MBCI, or similar
• Bachelor’s or Master’s degree in Business Administration, Risk Management, or a related discipline