Business Resilience Associate

JPMorgan Chase & Co.; Christchurch; On-site; GBP 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in the United Kingdom seeks a Business Resiliency Associate to join the Business Resiliency team. You will help align resilience strategy across Commercial and Investment Bank units, collaborating with senior management and a range of functions.

The role focuses on regulatory readiness, data analysis, governance across jurisdictions, and driving resilience initiatives with senior leaders and global teams.

Qualifications

• Strong written and verbal communication; ability to influence senior management.
• Experience in relationship and stakeholder management.
• Attention to detail with an enquiring mind.
• Ability to deliver high-quality work to tight timelines.
• Understanding of risk and controls management, including resiliency risk.
• Ability to manage multiple requests and expectations.

Responsibilities

• Execute Operational Resilience self-assessment reporting across multiple jurisdictions in response to regulatory appetite and requirements.
• Perform data analysis and visualize Operational Resilience metrics.
• Interpret and become the subject matter expert for global Business Resilience regulations, best practices & guidelines.
• Perform formal gap analysis of new resilience requirements against JPM policy, standards & procedures to define change agenda.
• Drive project work and resilience change initiatives across Legal Entity Controllers, Business Managers, Compliance, Product, Operations, Risk and Technology.
• Support regulatory examinations/requests for information and internal reviews & audits related to the Business Resilience framework.
• Build trusted relationships with senior managers to align global resilience framework with local obligations.

Skills

Stakeholder management

Communication skills

Attention to detail

Time management

Risk & Controls understanding

Multi-tasking & prioritization

Job description

Drive operational resilience, analyze data, and shape strategy in a dynamic team supporting global risk and compliance needs.

As a Business Resiliency Associate in the Business Resiliency team, you will become a part of a team that is responsible for aligning Commercial and Investment Bank's Business Resilience strategy and capabilities to address the ever-increasing threat landscape, expanding Regulatory obligations/expectations, and evolving Industry guidelines/best practice. You will work with senior management both in Commercial and Investment Bank's Business Resilience and across a multitude of disciplines within the organization. You will be responsible for directly engaging with second and third lines-of-defense as well partnering with various groups in first line of defense (Business Managers, Product Controllers, Operations, Technology).

Job responsibilities

• Execute Operational Resilience self-assessment reporting across multiple jurisdictions in response to regulatory appetite and requirements
• Perform data analysis and visualize Operational Resilience metrics.
• Interpret, understand, and ultimately become the subject matter expert for various global Business Resilience regulations, best practice & guidelines.
• Perform formal gap analysis of new resilience requirements (regulations/best practice/guidelines) against existing JPM policy, standards & procedures to define the requisite change agenda.
• Drive project work and resilience change initiatives, front to back dealing with a multitude of other disciplines including, inter alia, Legal Entity Controllers, Business Managers, Compliance, Product, Operations, Risk and Technology.
• Support regulatory examinations/requests for information together with Internal reviews & audits related to Commercial and Investment Bank's Business Resilience framework and implementation.
• Build trusted relationships with senior managers both in-country and globally to ensure alignment of our global resilience framework with local resilience obligations.

Required qualifications, capabilities and skills

• Have strong written and verbal communication skills and the ability to provide an opinion and influence the views/understanding of senior management.
• Experience of strong relationship management and stakeholder management
• Attention to detail, with an enquiring mind and courage to challenge others when appropriate.
• Ability to consistently deliver work of a high standard, to tight timelines.
• Understanding of the fundamentals of Risk & Controls management including managing resiliency risk
• Ability to balance and deliver upon multiple delivery requests whilst managing expectations.

Preferred qualifications, capabilities, and skills

• Knowledge of the Firm and Commercial & Investment Banking businesses
• Work experience in the Financial Services industry, with experience of CIB markets, products and operational processes
• Understanding of Business Resiliency and Operational Resilience concepts and frameworks
• Prior experience of facilitating formal governance / oversight or working in a Risk & Controls / Business Management/ Operational Controls related role
• Experience in regulatory compliance related roles
• Attested track record of working to deadlines, with accountability and responsibility for independent workload
• Experience in producing and / or presenting Senior Management and Board level reporting