Business Relationship Manager

Barclays UK; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading company in the financial sector is seeking a Business Relationship Manager based in Camden. The role focuses on managing relationships with SMEs, leveraging strong analytical skills, and executing sales strategies to drive business growth. You will collaborate with various teams to meet clients' banking needs while ensuring compliance and best practices.

Qualifications

• Experience in client relationship management required.
• Understanding of financial analysis and performance metrics is essential.

Responsibilities

• Develop and execute sales strategies to generate new business.
• Build and maintain relationships with clients to understand their financial needs.
• Present and pitch tailored financial products to clients.

Skills

Client relationship management

Financial analytical skills

Driving performance

Tools

BUK Salesforce

Job description

As a Business Relationship Manager, you will be looking after SMEs ranging from £1 million to £5 million turnover. Using a data-driven contact strategy, you will build and maintain rapport with those clients, supporting their growth through seeking opportunities to meet their business banking needs. You will be goal-driven to ensure the success of your clients, colleagues, and your own development. This role will cover a large area from Camden to Whitechapel and areas within the A406. Your base branch will be Camden, and you will be expected to work from the branch each week, as well as get involved in community work and events. Collaboratively, you will work across Barclays International, 360 Retail arm, and Wealth. You will be the face of Barclays when you visit clients at their premises. Managing your diary effectively, you will be able to create work-from-home opportunities between visiting clients and supporting colleagues and clients in your base branch.

To be successful as a Business Relationship Manager, you should have experience with:

• Client relationship management
• Using BUK Salesforce or at least understanding of it
• Financial analytical skills
• Driving performance

Some other highly valued skills may include:

• Coordinating with and building a network of external and internal stakeholders
• Experience in business banking SME
• Lending experience

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role will be based in Camden.

Purpose of the role

To develop and execute sales strategies to generate new business, maintain and grow relationships with existing clients, and achieve revenue targets.

Accountabilities

• Development and maintenance of relationships with clients, understanding their financial needs and objectives.
• Presentation and pitching of financial products and services to clients, tailored to their requirements.
• Liaison between clients and internal teams, ensuring smooth execution of client requests.
• Stay updated on market trends, financial products, and industry regulations.
• Collaboration with research analysts and other teams to provide clients with insights and market updates.
• Negotiation of terms and agreements with clients to finalise sales transactions.

Assistant Vice President Expectations

• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, requiring understanding of how areas coordinate and contribute to the achievement of the organisation's objectives.
• Collaborate with other areas of work, for business-aligned support, to stay aligned with business activity and strategy.
• Engage in complex data analysis from multiple sources, internal and external, to solve problems creatively and effectively.
• Communicate complex or sensitive information effectively.
• Influence or persuade stakeholders to achieve outcomes.

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset – to Empower, Challenge, and Drive.