Client Relationship Manager

ivee | The return-to-work platform; England; Remote; GBP 60,000; Part time

Job summary

A leading professional services firm is seeking a part-time Client Relationship Manager to foster B2B relationships, enhance client satisfaction, and support revenue growth. This fully remote role offers flexible hours and a competitive pro-rata salary of £60,000, ideal for individuals re-entering the workforce after a career break.

Benefits

Flexible working hours

Opportunities for continuous learning

Qualifications

• Experience in relationship-driven B2B sales.
• Proven success in converting leads into partnerships.
• Strong skills in managing client relationships.

Responsibilities

• Drive growth by nurturing B2B client relationships.
• Develop and implement client relationship strategy.
• Monitor client satisfaction and retention metrics.

Skills

Relationship Management

B2B Sales

Communication

Strategic Thinking

Tools

CRM Systems

Job description

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ivee is exclusively for people returning to work after a career break in the UK

Please do not apply if you are outside the UK

Have you taken a career break and are looking to return to work? Are you struggling to find flexible jobs that fit around your family life/caregiving?

At ivee, we’re on a mission to help every person return to meaningful, flexible work after a career break. Our community provides upskilling, mentoring, and access to job opportunities with vetted flexible employers, so that you don't have to settle for less.

Press apply to express your interest in ivee and apply for one of our client roles on our platform:

Job Description:

We are looking for a Client Relationship Manager to join a forward-thinking professional services firm on a part-time, fully remote basis. If you are commercially-minded and passionate about converting leads, growing accounts, and fostering long-term relationships, this is a fantastic opportunity for you.

You will collaborate closely with the Co-Founders and the Head of Marketing & Business Development to design and execute a client relationship strategy that supports revenue growth and client satisfaction. In this role, you'll drive growth from both new and existing B2B client relationships, ensuring service excellence through strategic planning and relationship management.

This part-time position offers flexible hours and a pro-rata salary of £60,000, and is fully remote.

What You’ll Be Doing:

• Driving Growth: Build and nurture B2B client relationships, focusing on both new business and existing accounts.
• CRM Strategy: Develop and implement a client relationship strategy that aligns with the company’s brand values and business objectives.
• Primary Point of Contact: Serve as the main liaison between clients and internal teams, ensuring smooth communication and service delivery.
• Client Engagement: Organise and manage client engagement initiatives, including events, feedback loops, and sharing insights.
• Client Satisfaction: Monitor client satisfaction and retention metrics, reporting on ROI and the overall success of relationships.
• Reporting: Provide high-quality client reports and progress updates to key stakeholders.

What We’re Looking For:

• Proven Success: Experience in relationship-driven B2B sales, preferably in professional services.
• Lead Management: Strong ability to manage warm leads and convert them into long-term, high-value partnerships.
• Excellent Communication: Strong written and verbal communication skills, with the ability to manage stakeholders effectively.
• CRM Experience: Hands-on experience with CRM systems and pipeline management tools.
• Strategic Thinking: Ability to think strategically while maintaining attention to detail and ensuring alignment with company goals.
• Flexible Hours: Part-time role with flexible working hours.
• Remote Work: Fully remote position offering autonomy and flexibility.
• Competitive Salary: Pro-rata salary of £60,000.
• Professional Development: Opportunities for continuous learning and career growth.

Please press apply to access the full job description and apply for this role.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Professional Services

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