Business Relationship Manager

Scottish and Southern Electricity Networks; Inverness; Hybrid; GBP 69,000 - 82,000; Full time

Job summary

A leading energy company based in the UK is seeking a Business Relationship Manager to act as a trusted partner to stakeholders, ensuring alignment between technology initiatives and business objectives. The ideal candidate will have proven experience in business relationship management within the energy or utilities sectors. You will engage with stakeholders, manage demand planning, and improve service quality. This permanent, full-time role offers a competitive salary between £69,105 and £81,406 plus benefits.

Benefits

Discounts on private healthcare

Free online GP

Wellbeing benefits

Interest-free loans on tech and transport

Qualifications

• Proven experience in business relationship management, ideally within energy or utilities.
• Ability to translate complex business requirements into IT deliverables.
• Strong understanding of the UK energy regulatory landscape.

Responsibilities

• Build and maintain strong relationships with key stakeholders.
• Lead the demand planning process for IT initiatives.
• Proactively identify opportunities for service improvement.

Skills

Business relationship management

Stakeholder engagement

Regulatory awareness

Communication

Job description

The role

The Business Relationship Manager (BRM) at SSE Transmission plays a pivotal role in aligning business objectives with strategic technology and operational initiatives. Acting as a trusted partner and liaison between internal stakeholders, customers, and external partners, this position ensures that technology initiatives are aligned with business goals, regulatory requirements, and customer expectations. The BRM drives value through effective stakeholder engagement, demand management, and the translation of business needs into IT solutions.

We are entering an exciting time within the Transmission business. We are investing over £20bn to upgrade the network infrastructure across the north of Scotland between now and 2030 as the region plays a leading role in the clean energy transition.

The role is critical in enabling digital transformation, enhancing customer experience, and supporting the delivery of large-scale projects across the transmission business unit.

You will

The BRM acts as a trusted partner to stakeholders, enabling value creation through technology, process optimisation, and cost‑effective service delivery across complex projects and programmes. Key responsibilities include, but are not limited to the following:

• Strategic Relationship Management: Build and maintain strong relationships with key stakeholders
• Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including regulatory bodies, customers, and delivery partners.
• Demand Management: Lead and own the demand planning process, capturing, prioritising, and shaping business requirements into actionable IT initiatives.
• Service Improvement: Proactively identify and deliver opportunities for optimisation, cost efficiency, and enhanced service quality.
• Portfolio Oversight: Manage a portfolio of IT and business initiatives, ensuring alignment with strategic goals and regulatory obligations.

You have

• Industry Experience: Proven experience in business relationship management and/or stakeholder engagement – ideally within energy, utilities, or infrastructure.
• Business & Technical Acumen: Ability to translate complex business requirements into clear, actionable IT deliverables. Able to collaborate effectively with stakeholders across varying levels of technical understanding, ensuring alignment and clarity to business goals.
• Regulatory Awareness: Strong understanding of the UK energy regulatory landscape, particularly the role and requirements set by Ofgem.
• Stakeholder Influence & Negotiation: Proven ability to influence and negotiate effectively across all levels of an organisation.
• Clear and Inclusive Communication: Excellent written and verbal communication skills, with the ability to convey complex technical information in a way that is accessible and meaningful to both technical and non‑technical stakeholders.

About SSE

SSE has a bold ambition - to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.

Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day‑to‑day support in emerging technologies, data and analytics, cyber security and more.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 275 846 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

Base Location: Aberdeen, Glasgow, Inverness and Perth

Salary: £69,105 - £81,406 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available