Business Rates Engagement Manager

WSP; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

WSP recherche un professionnel pour fournir un soutien senior aux équipes orientées client. Le rôle implique la coordination avec divers intervenants et la gestion des dossiers de propriété, tout en collaborant avec l'agence de valorisation. Les candidats doivent démontrer des compétences en organisation, communication et flexibilité dans un environnement dynamique.

Qualifications

• Expérience en Business Rates souhaitée.
• Compétences en coordination et problèmes, capacité à influencer.
• Maîtrise de la suite MS Office.

Responsibilities

• Coordonner avec les équipes de liaison et les clients.
• Gérer la soumission des Check à l'agence de valorisation.
• Maintenir des dossiers de propriété et produire des rapports réguliers.

Skills

Co-ordination

Communication

Problem Solving

Tools

MS Office

Job description

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role…

The purpose of the role is to provide senior level support for a number of client-facing teams within the business. This will include co-ordination with our team of Client Liaisons, Client Account Directors and the clients themselves. As a second strand, the role will work with the Referencing Team and our Rating Valuers to ensure that the production and submission of Checks to the Valuation Office Agency is carried out to in a timely manner, with a structured programme, and to a high standard.

In more detail, the role will include:

• Ensuring that our clients are kept informed of ongoing matters.
• Supporting with the set-up of new clients on relevant systems.
• Supporting the Client Liaison team with tasks which ensure the delivery of a high level of service to our clients.
• Working as part of the national Checks team (two team members based in London) to take responsibility for the submission of Checks and handling any queries from the Valuation Office Agency for our Northern team.

The role will require a high level of co-ordination and a good attention to detail.

The suitable candidate will also be required to work with team members to understand the systems used, and making our processes future-proof, in line with both client and VOA (Valuation Office Agency) requirements.

What we will be looking for you to demonstrate…

• Ideally with some knowledge and experience of Business Rates, although not essential.
• Co-ordination skills: strong organisational and problem-solving skills, with the ability to influence key team members at all levels of the business.
• Relationship Building: Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels, internally and externally.
• Flexibility and Adaptability: Thrives in a fast-paced and changing environment, with the ability to adapt to evolving business priorities and client requirements.
• Understanding client requirements and ensuring service delivery.
• Maintaining in-house property records with client and portfolio information.
• Producing regular reports as required.
• Being willing to travel and attend client meetings as required.
• IT Proficiency: Proficient in MS Office suite (Word, Excel, PowerPoint) and wider systems for pipeline management and reporting.
  

Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.

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