Business Process & Change Lead

Live Nation, Inc; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Caregiver leave (six months)

Roadie Babies program

Employee ticketing program

Job summary

Live Nation Entertainment is seeking a Business Intelligence coordinator in London to drive cross-team projects across Promotions, Ticketing, Finance and Venues. You will coordinate from planning through implementation, helping teams adopt new ways of working and deliver lasting value.

Join a collaborative BI team owning Halo and Rome, design new processes, and support users to adapt. The role emphasizes relationship-building, organisation and continuous improvement within a fast-paced live

Qualifications

• Excellent relationship building and communication skills.
• Clear and concise written communication skills.
• Excellent organisational and planning skills with the ability to manage multiple priorities.
• A natural affinity for understanding, following and improving processes.
• A solid understanding of how the live entertainment industry operates and a desire to learn how different parts of our business work.
• A great problem solver.
• Curiosity about AI and a desire to utilise it to increase efficiency.

Responsibilities

• Spend time with different teams to understand how they work and identify opportunities to improve the way the business operates.
• Help teams prepare for and adopt new ways of working, making change as smooth and successful as possible.
• Build strong working relationships with teams across Promotions, Ticketing, Finance, Venues and other areas of Live Nation.
• Keep projects organised by coordinating activities, tracking progress and helping teams stay on schedule.
• Create clear guidance, training materials and communications to support new projects.
• Support the testing and launch of new features, ensuring they meet the needs of the business.
• Support the continued development and use of Halo and Rome across the business.
• Work closely with the Business Intelligence team to deliver projects that make a real difference across Live Nation.

Skills

Relationship building

Communication

Organisation

Project coordination

Process improvement

AI curiosity

Tools

Halo

Rome

Job description

Live Nation Entertainment is seeking a Business Intelligence coordinator in London to drive cross-team projects across Promotions, Ticketing, Finance and Venues. You will coordinate from planning through implementation, helping teams adopt new ways of working and deliver lasting value.

Join a collaborative BI team owning Halo and Rome, design new processes, and support users to adapt. The role emphasizes relationship-building, organisation and continuous improvement within a fast-paced live