Business Process Architect for Growth & Transformation

map; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

MAP | WPP Enterprise Solutions seeks a Business Architect to join our team in London or Copenhagen to lead operating model design and transformation initiatives. You will interview stakeholders, map capabilities, define roles and decision rights, and develop adoption strategies that translate new processes into actionable improvements.

You will drive AI, automation, and data-driven insights to modernise client processes, owning end-to-end workstreams and coordinating cross-functional teams to

Qualifications

• A bachelor's degree, preferably in business administration, marketing, social sciences, or a similar field.
• 5-8 years of experience in Business Architecture, Process Consulting, Organization Design, Change Management or similar disciplines.
• Working knowledge of business architecture practices such as process design, value streams, and operating model design.
• Ability to work in complex, matrixed environments, both independently and as part of a team.
• Excellent communication skills, including research, writing, storytelling, and presentation skills.
• Ability to form and maintain cross-functional relationships and drive stakeholder alignment.
• A willingness to travel and be flexible, as many of our clients and colleagues

Responsibilities

• Conducting interviews with key stakeholders to gather information about current ways of working
• Mapping and designing organisational operating models, capabilities, and marketing processes
• Defining and describing roles, responsibilities, and decision-rights frameworks
• Developing and implementing solutions to support and improve our clients' ways of working
• Identifying areas of improvement and providing recommendations to optimize organizational performance, structure, and delivery effectiveness
• Developing operational playbooks, training materials, and change/adoption strategies that translate new ways of working into clear, compelling narratives for stakeholders at all levels
• Engaging and facilitiates workshops with client stakeholders - including cross-functional and executive audiences - to build understanding and drive adoption of new processes, tools, or templates
• Identifying opportunities to apply AI, automation, and data-driven insight to modernise client processes and improve operational performance
• Owning end-to-end client workstreams related to ways of working, which includes project management and coordination between teams

Skills

Strategic mindset

Analytical thinking

Storytelling

Relationship building

Communication skills

Team player

Self-starter

Can-do attitude

Education

Bachelor's degree in Business Administration/Marketing/Social Sciences

Job description

MAP | WPP Enterprise Solutions seeks a Business Architect to join our team in London or Copenhagen to lead operating model design and transformation initiatives. You will interview stakeholders, map capabilities, define roles and decision rights, and develop adoption strategies that translate new processes into actionable improvements.

You will drive AI, automation, and data-driven insights to modernise client processes, owning end-to-end workstreams and coordinating cross-functional teams to