Business Process Analyst

Government of The United Kingdom; South Shields; On-site; GBP 48,000 - 60,000; Full time

Job summary

Government of the United Kingdom seeks an experienced Business Process Analyst to join its Digital and ICT Team on a fixed term contract for 12 months. The role involves leading analysis of complex transformation projects, mapping processes, and collaborating with stakeholders to design improved ways of working and ensure successful delivery.

You will support system implementation, testing and business readiness activities, turning evidence into practical recommendations and helping realise

Responsibilities

• Leading business analysis activities across complex transformation projects.
• Mapping and reviewing business processes.
• Working with stakeholders to understand challenges and requirements.
• Designing improved ways of working that deliver better outcomes.
• Supporting system implementation, testing and business readiness activities.
• Turning insight, evidence and user needs into practical recommendations.
• Helping ensure benefits are realised and change is successfully embedded across services.

Job description

Fixed Term Contract for 12 months (A secondment opportunity is available for internal employees - please seek your line manager approval prior to applying), This is an opportunity to play a key role in one of the Council's most significant transformation programmes, helping redesign and improve services as we replace legacy systems and modernise the way we work. You will work with stakeholders, analyse processes and data, identify opportunities for improvement and help deliver lasting change that benefits both colleagues and residents. What you will be doing:

• Leading business analysis activities across complex transformation projects;
• Mapping and reviewing business processes;
• Working with stakeholders to understand challenges and requirements;
• Designing improved ways of working that deliver better outcomes;
• Supporting system implementation, testing and business readiness activities;
• Turning insight, evidence and user needs into practical recommendations;
• Helping ensure benefits are realised and change is successfully embedded across services.

We are looking for an experienced and enthusiastic Business Process Analyst to join our Digital and ICT Team at a pivotal time for the organisation.