Business & Personnel Admin Apprentice — Hands-On Training

Hull Business Training Centre Ltd; Hull and East Yorkshire; Presencial; GBP 9100 - 13 000; Tempo integral

Resumo da oferta

WCM National Limited is offering an apprenticeship for a Business & Personnel Administrator Apprentice based in Hessle (HU13). You will gain hands-on experience supporting a busy helpdesk, logging service calls, coordinating engineers and maintaining records.

The role gives real workplace experience with full training and the opportunity to progress into a permanent role with WCM National Limited upon successful completion.

Qualificações

• Interest in starting a career in business administration.
• Good written and verbal communication skills.
• A confident, friendly and polite telephone manner.
• Basic IT skills and familiarity with Microsoft Office (Word/Excel/Outlook).
• Good attention to detail and accuracy when entering information.
• Willingness to learn and take on new challenges.
• Reliability, punctuality and good organisational skills.
• Ability to work as part of a team and follow instructions.
• Positive attitude and proactive approach to work.
• Willlingness to ask questions and develop new skills.

Responsabilidades

• Answer calls and emails from customers, engineers and suppliers.
• Log service calls and maintenance requests accurately.
• Provide customers with updates on service requests.
• Liaise with engineers to coordinate call-outs and repairs.
• Assist with scheduling planned maintenance visits.
• Update and maintain service records and job sheets.
• Assist with generating invoices and processing purchase orders.
• Input information into CRM and job management systems.

Conhecimentos

Communication skills

Telephone manner

Microsoft Office

Attention to detail

Willingness to learn

Reliability

Punctuality

Teamwork

Organisational skills

Questioning and learning

Ferramentas

Microsoft Office

Descrição da oferta de emprego

WCM National Limited is offering an apprenticeship for a Business & Personnel Administrator Apprentice based in Hessle (HU13). You will gain hands-on experience supporting a busy helpdesk, logging service calls, coordinating engineers and maintaining records.

The role gives real workplace experience with full training and the opportunity to progress into a permanent role with WCM National Limited upon successful completion.