Business Outreach Coordinator

Dheya; Brighton; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a confident Telemarketer to engage in meaningful conversations rather than cold calls. This flexible role allows you to start with 8 hours a week, with the potential to grow as you settle in. You'll support marketing activities and build relationships with businesses, ensuring a supportive work environment. With an emphasis on employee wellbeing, you'll enjoy generous holidays, ergonomic workspaces, and a vibrant company culture. If you're passionate about business and technology, this opportunity is perfect for you!

Benefits

25 days holiday + bank holidays

Private cashback health scheme

Free on-site parking

Subsidised EV charging points

Complimentary soft drinks and snacks

Summer and winter company parties

Regular one-to-one check-ins

Qualifications

• Strong understanding of business challenges is essential.
• Interest in technology and ability to learn IT terminology.

Responsibilities

• Conduct warm follow-up calls to set appointments and gather details.
• Assist with marketing activities as part of outbound campaigns.

Skills

Business Communications

Marketing Knowledge

IT

Business Acumen

Curiosity in Technology

Job description

Skills Required:

Business Communications, Marketing Knowledge, IT

Are you a natural conversationalist looking for a flexible role that fits your life? We’re looking for a confident, business-savvy Telemarketer to join our friendly team. This isn’t about cold selling—it’s about warm, purposeful calls that build relationships and open doors.

What You’ll Be Doing:

• List Cleansing & Data Enrichment: Calling businesses to confirm the key decision-makers for their outsourced IT supplier.
• Warm Follow-Up Calls: Continuing conversations with contacts after we’ve sent personalised gifts, guides, or handwritten notes. Your aim? To set appointments or gather useful details like contract end dates.

You’ll also lend a hand with marketing activities as part of our broader outbound campaigns.

What Makes This Role Great:

• Flexible Hours: Start with 8 hours per week, spread over as little as 2 hours per day. There’s room to grow to 16 hours per week as campaigns increase, giving you the flexibility to fit work around your life.
• Supportive Start: You’ll work from our office initially to immerse yourself in our culture, with the potential for some homeworking once you’re settled.
• Engaging Work: This is about meaningful conversations – no cold, high-pressure sales here!

What We’re Looking For:

• A friendly, confident communicator who enjoys chatting with people and has a good level of business acumen to hold professional conversations. You’ll need to understand the challenges business owners face and empathise with their needs.
• Someone with a natural curiosity or interest in technology, so you can get to grips with our industry and the IT lingo we use – acronyms like MSP (Managed Service Provider) and VoIP (Voice over Internet Protocol) will soon become second nature!
• Organised, detail-focused, and happy to support marketing activities beyond calls.

While experience isn’t essential, a strong understanding of business challenges and a genuine interest in learning about the tech world will help you hit the ground running.

Fantastic Perks for Our Team:

• Holidays & Flexibility: A generous holiday allowance of 25 days + bank holidays, pro-rata, to match your hours worked.
• Wellbeing Support: Private cashback health scheme after probation, ergonomic chairs, and electric standing desks.
• Convenience & Comfort: Free on-site parking, subsidised EV charging points, bean-to-cup coffee machine, complimentary soft drinks and snacks.
• Team Spirit: Enjoy summer and winter company parties and regular one-to-one check-ins.

About Us

We’re Ingenio Technologies, an MSP (Managed Service Provider) based in Brighton. Our mission is to provide exceptional IT support and services to businesses, helping them stay connected and secure with technology that works seamlessly.

At Ingenio Technologies, culture is at the heart of everything we do. We believe that happy, supported employees create the best experiences for our clients, and we’re proud to foster a workplace where our team feels valued and empowered.

Our leadership team leads by example, setting the tone with their dedication to exceptional service and a people-first mindset. Whether it’s a positive, helpful attitude or going the extra mile to solve a challenge, we’re all about creating a culture that drives success for our team and clients.

Ready to Join Us?

If you’re a people person with a passion for business and technology, apply now and let’s start the conversation! When you apply, you'll receive instructions on creating a video cover letter. If you're uncomfortable making a video of yourself talking, please don't apply.