Business Operations & Projects Assistant

Confidential; Wolverhampton; On-site; GBP 19,000 - 23,000; Full time

Job summary

Confidential is seeking a highly organised Business Support Assistant to join a growing team in Wolverhampton. You will work closely with the Managing Director, handling daily administrative tasks, coordinating actions and deadlines, and helping keep projects on track.

The role requires proactive ownership, strong communication, and the ability to manage multiple priorities in a busy environment. Experience in purchasing, stock, CRM/ERP, and project management software is advantageous.

Qualifications

• Previous experience in administration, business support, coordination, operations or a similar role.
• Excellent organisational and time-management skills.
• Strong communication skills, both written and verbal.
• Good attention to detail.
• Good numerical skills and confidence working with figures.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Ability to learn new systems quickly.
• Proactive and able to work independently.

Responsibilities

• Support the Managing Director with workload, emails and priorities.
• Manage and follow up on actions and deadlines.
• Prepare quotations and basic costings.
• Liaise with customers, suppliers and internal teams.
• Request and chase information, prices and delivery dates.
• Raise and track purchase orders.
• Coordinate projects and keep tasks on schedule.
• Keep colleagues updated on progress and outstanding actions.
• Identify and resolve issues where possible.
• Maintain accurate records and business information.
• Help to improve processes and ways of working.
• Support the introduction of new systems and processes.
• Take ownership of routine tasks as knowledge grows.

Skills

Organised

Proactive

Multitasking

Communication skills

Attention to detail

MS Office

Tools

Microsoft Excel

Outlook

CRM/ERP systems

Job description

Confidential is seeking a highly organised Business Support Assistant to join a growing team in Wolverhampton. You will work closely with the Managing Director, handling daily administrative tasks, coordinating actions and deadlines, and helping keep projects on track.

The role requires proactive ownership, strong communication, and the ability to manage multiple priorities in a busy environment. Experience in purchasing, stock, CRM/ERP, and project management software is advantageous.