Business Support Assistant

Confidential; Wolverhampton; On-site; GBP 19,000 - 23,000; Full time

Job summary

Confidential is seeking a highly organised Business Support Assistant to join a growing team in Wolverhampton. You will work closely with the Managing Director, handling daily administrative tasks, coordinating actions and deadlines, and helping keep projects on track.

The role requires proactive ownership, strong communication, and the ability to manage multiple priorities in a busy environment. Experience in purchasing, stock, CRM/ERP, and project management software is advantageous.

Qualifications

• Previous experience in administration, business support, coordination, operations or a similar role.
• Excellent organisational and time-management skills.
• Strong communication skills, both written and verbal.
• Good attention to detail.
• Good numerical skills and confidence working with figures.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Ability to learn new systems quickly.
• Proactive and able to work independently.

Responsibilities

• Support the Managing Director with workload, emails and priorities.
• Manage and follow up on actions and deadlines.
• Prepare quotations and basic costings.
• Liaise with customers, suppliers and internal teams.
• Request and chase information, prices and delivery dates.
• Raise and track purchase orders.
• Coordinate projects and keep tasks on schedule.
• Keep colleagues updated on progress and outstanding actions.
• Identify and resolve issues where possible.
• Maintain accurate records and business information.
• Help to improve processes and ways of working.
• Support the introduction of new systems and processes.
• Take ownership of routine tasks as knowledge grows.

Skills

Organised

Proactive

Multitasking

Communication skills

Attention to detail

MS Office

Tools

Microsoft Excel

Outlook

CRM/ERP systems

Job description

Business Support Assistant

Howard James Recruitment are currently recruiting for a Business Support Assistant to join an established and growing business based in Wolverhampton.

This is a varied role working closely with the Managing Director, supporting the day-to-day running of the business and helping to keep tasks, projects and priorities on track.

It's an ideal opportunity for someone who is highly organised, proactive and enjoys taking responsibility and getting things done.

The Role

The successful candidate will provide a broad range of business and administrative support, including:

• Supporting the Managing Director with workload, emails and priorities.
• Managing and following up on actions and deadlines.
• Preparing quotations and basic costings.
• Liaising with customers, suppliers and internal teams.
• Requesting and chasing information, prices and delivery dates.
• Raising and tracking purchase orders.
• Coordinating projects and keeping tasks on schedule.
• Keeping colleagues updated on progress and outstanding actions.
• Identifying and resolving issues where possible.
• Maintaining accurate records and business information.
• Helping to improve processes and ways of working.
• Supporting the introduction of new systems and processes.
• Taking ownership of routine tasks and responsibilities as your knowledge of the business develops.

About You

We're looking for someone who is organised, reliable and proactive, with a genuine desire to take ownership and see things through.

You'll be comfortable managing multiple priorities, working to deadlines and communicating with different people across a business.

You'll also need to be confident using your initiative, solving problems and working in a busy environment where priorities can change.

The ideal candidate will have:

• Previous experience in administration, business support, coordination, operations, purchasing, account management or a similar role.
• Excellent organisational and time-management skills.
• Strong communication skills, both written and verbal.
• Good attention to detail.
• Good numerical skills and confidence working with figures.
• Strong Microsoft Office skills, particularly Excel and Outlook.
• The ability to learn new systems and software quickly.
• A proactive approach and the confidence to work independently.

Experience with purchasing, stock, CRM/ERP systems, project management software