Business Operations Manager

Citizens Advice Wokingham; Wokingham; On-site; GBP 33,000; Full time

Job summary

A nonprofit organization is seeking a Business Operations Manager in Wokingham. This mid-senior role involves shaping financial governance, recruiting volunteers, and ensuring high standards. The ideal candidate should have finance knowledge and an understanding of GDPR. Flexible working arrangements available.

Qualifications

• Well organized and willing to learn.
• Ability to identify priorities across multiple work streams.
• Experience in managing a team of business support volunteers.

Responsibilities

• Shape financial and data governance frameworks.
• Recruit and manage team of business support volunteers.
• Ensure tasks are completed to a high standard.

Skills

Finance knowledge

Sage accounting system

GDPR understanding

Job description

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Join to apply for the Business Operations Manager role at Citizens Advice Wokingham

If you are looking for an exciting challenge to have an impact on local communities with the opportunity to share your lived experience, as well as continue to learn within a welcoming community focussed team, this is the place for you.

Citizens Advice Wokingham, since 1977, has been offering free, confidential, impartial and independent advice and information to anyone living or working in Wokingham borough. We provide free, high-quality advice and information on various issues, including welfare benefits, debt, housing, employment law, energy, relationships & family and much more. We continue to support the most vulnerable in our community by empowering individuals to take action with the advice Citizens Advice Wokingham provides. We work to build stronger networks and create opportunities for collaboration with local partners and businesses to support our community to thrive.

We are currently in a period of growth, where we are actively engaged with our communities to ensure we are delivering locally and campaigning nationally for proactive responses to evolving needs.

Business Support & Operations Manager

37.5 hours per week

Permanent

We are looking for a well organised fully competent or willing to learn Business Support & Operations Manager to join our service.

Ideally, the successful candidate will have a good working knowledge of finance/booking keeping and Sage accounting system, or transferable skills and a good understanding of GDPR and/or willingness to train in this area. The candidate needs the ability to identify priorities across multiple work streams and allocate appropriate resources to ensure tasks are completed to a high standard and within an allocated time frame to meet business objectives.

This senior role offers the opportunity to work creatively alongside the other members of Leadership Team, to continue to shape our financial and data governance frameworks, recruit and manage a team of business support volunteers, whilst making a direct impact on the service that supports Wokingham's most vulnerable residents. Join a welcoming, community-focused team where learning is encouraged and your expertise ensures our financial sustainability. Flexible working arrangements available.

Please submit your CV and Cover letter in line with Personal Specification to [e-mail] closing date 9am Monday 8th September 2025. Interviews will take place the week of 15th September 2025.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

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