Business Operations Manager

Instem; Stone; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Operations Manager to lead transformative initiatives and enhance operational efficiency. This pivotal role involves strategic planning, change management, and cross-functional collaboration to drive performance improvements and foster a culture of continuous development. Join a supportive and dynamic environment where your contributions will significantly impact the organization and help shape the future of scientific discovery. If you're passionate about driving change and empowering teams, this opportunity is perfect for you.

Benefits

Private Medical (Optical & Dental options)

Matching Contributory Pension

25 Days Leave + Public Holidays

Life Insurance

Referral Scheme

Employee Assistance Program

Flexible Working

Benefits Hub

Qualifications

• Proven experience in program management and process improvement.
• Strong project management skills to guide teams effectively.

Responsibilities

• Drive organizational change and enhance efficiency through strategic planning.
• Oversee project goals, manage risks, and establish performance metrics.

Skills

Program Management

Change Management

Process Improvement

Project Management

Data Analysis

Communication Skills

Job description

Location: Hybrid, Stone, Staffordshire (Reporting to our Stone office 2 times per week)

Status: Permanent, Full Time

Package: Competitive Salary, Flexible Working, Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave + Public Holidays + Buy and Sell Scheme, Life Insurance, Referral Scheme, Employee Assistance Program, Benefits Hub.

Who’s Instem? At Instem, we are dedicated to empowering scientific discovery, accelerating research studies, and advancing human health through our industry-leading SaaS platforms and services.

Each Instem employee has a significant impact in helping to save or prolong people's lives worldwide. Join our mission!

What’s the culture/environment like? Despite being a fast-growing organization, we maintain a supportive, communal, family-like environment. We promote solution-based thinking, full flexibility, and empowerment—encouraging accountability and personal development through company-wide wellbeing, mental health, and leadership sessions.

What is the role of a Business Operations Manager? This key role involves driving organizational change, collaborating with cross-functional teams, analyzing business processes, and implementing initiatives to enhance efficiency, productivity, and profitability. Responsibilities include developing and executing project plans aligned with company values, managing business processes, creating global procedures, and reporting on performance using metrics and KPIs. The role also involves recommending improvements to develop high-performing global teams.

What to expect?

1. Strategic Planning: Develop and implement business transformation strategies aligned with organizational goals.
2. Change Management: Lead change initiatives, engaging stakeholders throughout projects.
3. Process Optimization: Analyze and improve business processes for efficiency.
4. Technology Integration: Recommend and implement supporting technology solutions.
5. Data Analysis: Use data insights for decision-making and success measurement.
6. Project Management: Oversee project goals, scope, resources, and timelines.
7. Risk Assessment: Identify risks and develop mitigation strategies.
8. Cross-Functional Collaboration: Coordinate across departments for alignment.
9. Performance Metrics: Establish KPIs and benchmarks.
10. Training and Development: Create programs to upskill employees.
11. Documentation: Maintain detailed project records.
12. Continuous Improvement: Foster ongoing process enhancements.
13. Market Development: Develop global TAM/SAM for products.
14. Additional Responsibilities: Ad hoc reporting, data mining, and cross-team engagement.

Skills You’ll Need

1. Proven experience in program management, change management, or process improvement.
2. Strong project management skills with the ability to guide cross-functional teams.
3. Excellent analytical and problem-solving abilities with a data-driven approach.
4. Proficiency with technology and software tools supporting transformation.
5. Exceptional communication and interpersonal skills to influence at all levels.
6. Strong analytical skills and problem-solving abilities.

We hire exceptional, enthusiastic individuals who are empowered to think independently, take initiative, and innovate. Explore opportunities with us and influence our success by being yourself!

An Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Instem uses an Applicant Tracking System (ATS) to store and process data. Click below for more information about our privacy policy.