Business Operations Analyst (36k-38k) at

Jack & Jill / External ATS; Remote; GBP 36,000 - 38,000; Full time

Job summary

A dynamic travel company is seeking a Business Operations Analyst to drive impact in a scaling environment. This remote role focuses on transforming data into actionable insights, streamlining processes across various teams. Required skills include advanced data analysis, process documentation, and excellent problem-solving capabilities. This position offers opportunities for significant exposure and direct influence on operational strategy. Join a community helping thousands of travelers expand their horizons in adventure tourism.

Qualifications

• Proven track record in analytical or operational roles.
• Tech-savvy with excellent Google Sheets capabilities.
• Able to document processes effectively in scaling organizations.

Responsibilities

• Analyse operational and commercial data to identify trends, risks, and opportunities.
• Map and review business processes, recommending improvements.
• Work alongside the Head of Operations on strategic projects.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Job description

Business Operations Analyst

Salary :

Company Description

Global Adventure Travel B Corp

Job Description

is seeking a Business Operations Analyst to thrive in a dynamic scaling environment. You will be central to transforming data into actionable insights streamlining processes and enhancing team effectiveness across Sales Customer Experience Tech Marketing and Finance. This role offers significant exposure and the chance to directly influence operational strategy and growth.

Location

Remote

Why this role is remarkable

Influence how a scaling organisation operates sitting at the heart of Swoop and partnering with Sales CX Tech Marketing and Finance.

Join a global B Corp community of over 100 adventure travel enthusiasts helping 15000 people experience trips to Antarctica Patagonia and the Arctic since 2010.

Drive significant impact by transforming data into insights streamlining critical business processes and supporting strategic operational projects.

What you will do

• Analyse operational and commercial data to identify trends risks and opportunities building dashboards and translating complex data into actionable insights.
• Map and review business processes highlighting bottlenecks recommending improvements and supporting the implementation of new systems and workflows.
• Work alongside the Head of Operations on strategic projects tracking progress coordinating teams and creating detailed documentation for processes and systems.

The ideal candidate

• Proven track record in analytical or operational roles (Business Analyst Operations Specialist) with increasing responsibility and a strong problem‑solving mindset.
• Tech‑savvy with excellent Google Sheets capabilities experience with CRM solutions (ideally HubSpot) and integrating off‑the‑shelf functionality into legacy systems.
• Demonstrated ability to create standard operating procedures document processes effectively and navigate / improve operational systems in fast‑paced scaling organizations.

How to Apply

To apply for this job speak to Jack our AI recruiter.

1. Visit our website.
2. Click Speak with Jack.
3. Login with your LinkedIn profile.
4. Talk to Jack for 20 minutes so he can understand your experience and ambitions.
5. If the hiring manager would like to meet you Jack will make the introduction.

Required Experience

IC

Key Skills

• SQL
• Agile
• Business Analysis
• Visio
• Waterfall
• Business Process Modeling
• Requirements Gathering
• User Acceptance Testing
• Business requirements
• SDLC
• Systems Analysis
• Data Analysis Skills

Employment Type

Full‑Time

Experience

years

Vacancy

1

Monthly Salary

36000 - 38000