Business Manager

Frimley Health NHS Foundation Trust; Ascot; On-site; GBP 52,000 - 64,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Job summary

Frimley Health NHS Foundation Trust is recruiting for a Band 8A Business Manager in the Surgical Division to lead specialist surgery services, ensuring safe, high-quality care while meeting performance and financial targets.

You will partner with clinical, nursing and corporate teams to drive service performance, workforce planning and transformation, delivering access targets and improved patient pathways.

Qualifications

• Degree level qualification or equivalent relevant experience.
• Evidence of continuing professional development.
• Recognised management qualification (or willingness to work towards).

Responsibilities

• Deliver operational and financial targets.
• Lead service performance, development and transformation.
• Manage budgets and resources, drive continuous improvement.
• Deputise for the General Manager when required.
• Build multidisciplinary relationships and drive change.
• Support wider divisional objectives.

Skills

Leadership

Financial management

Data analysis

Communication

Strategic planning

Project management

Stakeholder engagement

Education

Degree-level qualification

CPD / continuing professional development

Management qualification

Tools

Microsoft Office

Epic systems

Budgeting software

Job description

Job Overview

This is an exciting opportunity to join the Surgical Division as a Band 8A Business Manager supporting Specialist Surgery services. The post holder will provide operational and business leadership to ensure the delivery of safe, effective and high-quality patient care while achieving key performance and financial objectives.

Job Overview

This is an exciting opportunity to join the Surgical Division as a Band 8A Business Manager supporting Specialist Surgery services. The post holder will provide operational and business leadership to ensure the delivery of safe, effective and high-quality patient care while achieving key performance and financial objectives.

Working closely with clinical, nursing and corporate colleagues, you will lead operational performance, service improvement, workforce planning and financial management. You will play a key role in delivering access targets, improving patient pathways and supporting service transformation.

We are looking for a motivated and forward-thinking leader with strong operational management, communication and problem-solving skills. The successful candidate will be able to analyse complex information, build effective relationships across multidisciplinary teams and drive continuous improvement.

This is an excellent opportunity to influence service development, lead change and make a tangible difference to patient outcomes within a dynamic Surgical Division.

Main duties of the job

The Business Manager will provide operational leadership across Surgical Services, ensuring high-quality, safe and efficient patient care. Working closely with clinical, nursing and operational teams, the post holder will lead service performance, support service development and transformation, manage budgets and resources, and drive continuous improvement.

Key responsibilities include delivering operational and financial targets, improving performance against national standards, using data to support decision-making, leading change initiatives, addressing capacity and demand challenges, and building strong multidisciplinary relationships. The post holder will also support wider divisional objectives and deputise for the General Manager when required.

We are seeking an experienced, motivated and organised leader with strong operational, financial and analytical skills. The successful candidate will have a proven ability to deliver results, lead change, influence stakeholders and build effective working relationships. A commitment to innovation, continuous improvement and excellent patient care is essential.

This is an exciting opportunity to make a significant impact on service delivery and patient outcomes within a busy and progressive Surgical Division.

Working for our organisation

Visa Sponsorship

This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Why Join Frimley Health NHS Foundation Trust?

At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join Us

Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

Frimley Health Trust benefits on Vimeo

Detailed Job Description And Main Responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

• Degree level qualification or equivalent relevant experience.
• Evidence of continuing professional development.
• Recognised management qualification (or willingness to work towards).

Desirable criteria

• Postgraduate qualification in management, leadership or a relevant field

Experience

• Substantial operational or business management experience within the NHS or a comparable complex healthcare environment.
• Experience of managing teams and services within a multi-disciplinary setting
• Experience of budget management, financial monitoring and recovery planning
• Experience of delivering against operational and quality targets.
• Experience of service improvement, transformation or design
• Experience of staff leadership, workforce management and employee relations

Desirable criteria

• NHS operational management experience within an acute setting.
• Experience of cross site service management
• Experience of waiting list management, capacity planning and access standards.
• Experience of developing business cases/business plans and supporting delivery of change projects.

Skills & Knowledge

• Excellent written and verbal communication skills and the ability to present complex information clearly
• Strong analytical and numeracy skills with the ability to interpret complex performance and financial data and translate into actionable plans.
• Ability to manage competing priorities and deliver to deadlines.
• Ability to negotiate and influence across professional groups.
• Strong leadership, communication and interpersonal skills
• Strong organisational skills and attention to detail.
• Competent IT skills including Microsoft Office and ability to use relevant clinical/operational systems
• Sound understanding of governance, risk, quality, complaints processes and information governance/confidentiality.

Desirable criteria

• Knowledge of improvement methodologies
• Knowledge of wider system working, commissioning and partnership arrangements

Special Requirements

• Ability to travel across sites as required.
• Flexibility to respond to operational service pressures

Desirable criteria

• Participation in manager of the day arrangements where required

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.