Healthcare assistant

Frimley Health NHS Foundation Trust; Slough; Sur place; GBP 20 000 - 26 000; Plein temps

Résumé du poste

Frimley Health NHS Foundation Trust is seeking experienced Health Care Assistants to join our NHS hospital teams. You will work under Registered Nurse supervision to support patients with daily living tasks and care, in a fast-paced clinical setting.

This front-facing role requires excellent communication, empathy and a commitment to high-quality patient experiences across our wards. Training and development opportunities are available within a supportive, patient-centered environment.

Qualifications

• Experience in a UK healthcare setting
• Excellent spoken and written English essential
• Able to work flexibly in a clinical environment

Responsabilités

• Assist nursing staff with patient care and daily tasks
• Support safe patient handling and hygiene
• Monitor and report patient changes to the registered nurse
• Chaperone and communicate with patients, relatives and carers
• Contribute to a clean, safe and welcoming ward environment

Connaissances

Patient care

Communication

Empathy

Teamwork

Formation

GCSEs or equivalent

Description du poste

Job Overview

We are looking to recruit experienced Health Care Assistants at Frimley NHS Health Foundation Trust (FHFT) who are currently working in the UK in a Healthcare setting. We have a range of Health Care Assistant (HCA) vacancies across our clinical directorates on our Frimley Park Hospital site.

We are looking for compassionate, caring healthcare workers who strive to deliver high quality care to patients. This will be a fantastic opportunity to make a real difference in the lives of others at FHFT. For the right candidate who can deliver the values of FHFT, we will support and develop your career and help you grow to become the best HCA you aspire to be.

Please note this is a front facing clinical role where a high level of spoken and written English language is required. Please do not use AI software for completion of your application for this role.

You currently must be in the UK and have current experience of working in a UK Healthcare setting as an HCA.

Main duties of the job

As a Health Care Assistant, you will work under direct or indirect supervision of a Registered Nurse/Nursing Associate. You will be primarily assisting the nursing team with care of the patients and will facilitate the smooth running of the department.

As a member of the ward/department team you will always support clinically your registrant colleagues and act in the best interest of patients. With this role we expect that everyone is treated with respect and dignity and values others’ beliefs whilst delivering clinical care. This is a clinical front facing role where excellent customer care skills are expected to be delivered to patients, relatives, carers, and colleagues.

You will need to be driven and prepared to deliver high quality care and attention to detail. In this role you can look forward to a career full of development opportunities and the support from an excellent team of healthcare professionals – working alongside a reliable and friendly team.

You will also have access to a full program of training and development as well as a range of employee benefits.

When joining Frimley Health, we can offer you a supportive working environment as well as training and development to meet your needs. If you have an interest in providing exceptional patient care as well as developing your clinical knowledge and skills, then please apply via this vacancy.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Detailed Job Description And Main Responsibilities

These are some of the clinical roles you may be expected to deliver as a B3 HCA at FHFT: please refer to the full JD for a more expanded list.

• Undertake a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
• To ensure that patients receive high quality clinical care and experience an excellent patient experience whilst using our Trust services, respecting customs, and religious beliefs at all times.
• Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
• To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
• Provide support and assistance to professionals in the implementation of plans of care for individual patients.
• Assist with fluid and dietary needs of patients including completion of menu cards, thickening fluids (as directed by dietician/care plan), recording intake and output of fluids and solids consumed.
• As directed to collect specimens from patients and to record all vital signs of a patients. These could include routine observations of weight, blood pressure, temperature, pulse, respiratory rate, and oxygen saturation levels. Report any abnormalities and concerns to a Registered Nurse.
• Recognise when patients are in pain and discomfort and report to a designated registrant Nurse/AHP of a patient.
• To undertake venepuncture/cannulation when requested by healthcare professionals (once competency is completed).
• To undertake catheterisation where competency is completed and applicable in a clinical area of employment.
• Monitoring and recording of vital signs to include blood pressure, pulse, and oxygen saturation levels.
• Recording of ECG (once additional training has been received).
• Simple, aseptic dressings including removal of sutures, clips, cannulas, drains and catheters (Where appropriate).
• Monitoring and recording of blood glucose levels.
• Recognise and report when patients are in pain and discomfort and report to a designated registrant Nurse/AHP of a patient utilising appropriate pain tools.
• To assist the Registered Nurse with the end-of-life care and deceased patient last offices.
• To participate and in locally agreed expanded practice protocols where relevant to service need and proportionate to banding, ensuring that any requirements for competencies, audit and evaluation be maintained.
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
• To chaperone patients in a department/clinic as required and to assist in the transfer to other clinical departments, following assessment by a registered nurse, to maintain patient safety
• Under the direction of the Healthcare Professional participate in the assessment, admission, discharge and handover of patients.
• Provide reassurance, support to patients, carers, and family.
• Ensure own actions help to maintain quality.
• To respond to patient requests for non-clinical information to improve communication.
• Establish and maintain communication with people on routine and operational matters.
• To act always in a manner which, promotes positive working relationships and maintains the professional image of the Trust.
• Understand and adhere to all Trust polices, guidelines and procedures in particular, Health and Safety, Fire Safety, Waste Management and Resuscitation policies to maintain a safe working environment for patients and staff.
• Assisting the nursing staff with admissions and discharge procedures and ensuring that follow up appointments are organised.
• Carry out reception and clerical duties as required improving department efficiency.
• Answer telephone calls, bleeps etc and to take messages informing appropriate persons of the call or bleep received.
• Caring for patient's property and clothing.

Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.

Please also note that it is a mandatory requirement, for those who do not have a Care Certificate, to complete a self-assessment form that is attached to this vacancy. Failure to complete and return this document 48 hours prior to your interview will delay the recruitment process or prevent your offer from being issued.

Level 3 Apprenticeship, see info available on this link: Senior healthcare support worker / Skills England

Please note, in line with UK Home Office legislation and due to upcoming changes to sponsorship requirements, we are unable to consider applicants who require sponsorship for this vacancy. If you are on a Graduate Visa with less than 1 year remaining we will not be able to progress with your application beyond Shortlisting.

Please check your eligibility under the latest UKVI requirements before applying. Applications from candidates who do not meet the criteria cannot be progressed.

Person specification

Special Requirements

Essential criteria

• Able and willing to work flexible shift patterns

Desirable criteria

• Ability to prioritise care delivery in a professional manner, considering Trust policies and procedures

Qualifications

Essential criteria

• Evidence of general education e.g. GCSE’s or equivalent Functional skills Level 2 Numeracy and Literacy

Desirable criteria

• Care certificate training

Experience

Essential criteria

• Customer care experience
• Previous experience of dealing with the general public

Desirable criteria

• Previous experience of working as a healthcare assistant in a hospital or registered care setting
• Previous experience of supporting new starters

Skills & Knowledge

Essential criteria

• Ability to cope with change
• Able to communicate respectfully verbally and in writing
• Moderate IT skills
• Ability to follow clear instructions and feedback from staff
• Ability to work with minimal supervision

Desirable criteria

• Knowledge of personal care and related procedures

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.