Emergency Healthcare Assistant

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Flexible working patterns

Training and development

Healthy work life balance

Job summary

Frimley Health NHS Foundation Trust is seeking a Band 3 Emergency Healthcare Assistant to support Acute Medical patients referred from GP or ED. You will work with a multidisciplinary team to deliver high-quality, patient-centered care, including triage support, documentation and escalation when needed.

The role requires excellent spoken and written English, NHS values, and a commitment to patient safety. Training and development are provided, with flexible working patterns where possible within

Qualifications

• Evidence of basic clinical skills and patient care awareness.
• Understanding of NEWS-based escalation and safe practice.
• Ability to communicate clearly with patients and colleagues.
• Numeracy and literacy skills appropriate to clinical tasks.
• Willingness to work within a multidisciplinary team.

Responsibilities

• Assist nursing triage, history taking, vital signs and recording measurements.
• Venepuncture and cannulation as trained.
• Basic wound care and leg dressing.
• Support patients with hygiene, nutrition and toileting needs.
• Assist mobility and fall-risk management; ECG recording and basic monitoring.

Skills

Basic Life Support

NEWS scoring

Communication

Numeracy and Literacy

Teamwork

Education

GCSEs or equivalent

Care Certificate

NVQ Level 2/3

Job description

Job Overview

An exciting opportunity has now opened here at Medical SDEC.

Main duties of the job

We are looking for a band 3 Emergency Healthcare Assistant who has the interest in providing Emergency Care to Acute Medical Patients who are directly referred from a GP Practice or Emergency Department.

You will be working with a team of Consultants, Clinicians, Advance Nurse Practitioners, Nurses, Healthcare Assistants and Medical Technical Assistants.

The department assists in Admission avoidance, relieving Emergency Department pressures, as well as providing Acute Medical and Emergency Treatment to various Medical Conditions.

Please note this is a front facing clinical role where a high level of spoken and written English language is required. Please do not use AI software for completion of your application for this role.

You currently must be in the UK and have current experience of working in a UK Healthcare setting as an HCA.

As a member of the ward/department team you will always support clinically your registrant colleagues and act in the best interest of patients. With this role we expect that everyone is treated with respect and dignity and values others’ beliefs whilst delivering clinical care. This is a clinical front facing role where excellent customer care skills are expected to be delivered to patients, relatives, carers, and colleagues.

You will also deliver individualised holistic care to patients and their relatives attending the Emergency Department Support the Registered Nursing Staff in ensuring that all documentation is up to date and report any changes in the patients’ condition.

When joining Frimley Health, we can offer you a supportive working environment as well as training and development to meet your needs. If you have an interest in providing exceptional patient care as well as developing your clinical knowledge and skills, then please apply via this vacancy.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo.

This vacancy is linked with the opportunity for Apprenticeship (for those eligible for Apprenticeships). This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. This is a fantastic opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar Healthcare qualification.

Detailed Job Description And Main Responsibilities

Main duties and responsibilities you may be expected to deliver as a B3 HCA at FHFT: please refer to the full JD for a more expanded list.

• Assist nursing triage, history taking, vital signs, height ,weight recording
• Venepuncture and Cannulation
• Basic wound care and leg dressing
• Assist patients hygiene, nutrition and toileting needs
• Assist patients mobility and those at risk of falling
• ECG recording
• POC bloods FBC, VBG, Didimer Blood glucose and INR running
• Urethral Catheterization
• Working as part of an MDT

Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.

Please also note that it is a mandatory requirement, for those who do not have a Care Certificate, to complete a self-assessment form that is attached to this vacancy. Failure to complete and return this document 48 hours prior to your interview will delay the recruitment process or prevent your offer from being issued.

Level 3 Apprenticeship, see info available on this link: Senior healthcare support worker / Skills England

Please note, in line with UK Home Office legislation and due to upcoming changes to sponsorship requirements, we are unable to consider applicants who require sponsorship for this vacancy. If you are on a Graduate Visa with less than 1 year remaining we will not be able to progress with your application beyond Shortlisting.

Please check your eligibility under the latest UKVI requirements before applying. Applications from candidates who do not meet the criteria cannot be progressed.

Person specification

Knowledge

Essential criteria

• Experienced Healthcare Assistant
• Dynamic, safe and works with a team
• Good Communication skills both verbal, non verbal and electronic

Desirable criteria

• Has back ground experience in Acute Medical or Emergency Care
• Can perform difficult cannulation and venous access

Qualifications

Essential criteria

• Evidence of general education, eg GCSE's or equivalent functional skills Level 2 Numeracy and Literacy

Experience

Essential criteria

• Care Certificate
• Level 2/3 NVQ

Skills

Essential criteria

• Understands NEWS scoring and escalation
• Basic Life Support Competency
• Ability to communicate clearly
• Basic numeracy and literacy
• Ability to follow clear instructions and feedback from staffAbility to work with minimal supervision

Desirable criteria

• Can do venepuncture and cannulation
• POC blood competency on FBC,VBG Didimer INR blood glucoe
• Can do basic ECG recording and cardiac monitoring set up

Character

Essential criteria

• Excellent Communication skills both verbal and electronic
• Dynamic, safe and works with team

Desirable criteria

• Has back ground experience in caring for variety of challenging patients such as dementia, learning disability and mental health patients

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.