Clinical Case Manager - BANK

Frimley Health NHS Foundation Trust; Camberley; Hybride; GBP 42 000 - 56 000; Temps partiel

Avantages offerts par ce poste

NHS Pension Scheme

Flexible working / work from home

12.07% holiday pay

Coaching and professional development

Blue Light Card access

Résumé du poste

Frimley Health NHS Foundation Trust seeks an adaptable Bank CHC Clinical Case Manager to provide senior clinical leadership and manage complex pathways under the CHC National Framework. The role covers CHC assessments, Fast Track pathways, care planning, commissioning, appeals and retrospective reviews, with a focus on high-quality, person-centred care.

You will work with clinical colleagues, system partners and the AACCC Senior Leadership Team to drive service improvement, governance and

Qualifications

• Essential criteria: degree or equivalent, with registration by regulatory body (e.g. NMC, RMN/RN, AHP, social worker).
• Experience coordinating projects in complex environments and leading clinically.
• Ability to develop and implement policy and SOPs.

Responsabilités

• Provide senior clinical leadership across CHC, Funded Nursing Care and complex commissioning.
• Support implementation of the National Framework for Continuing Healthcare across workstreams.
• Lead on fast track assessments, reviews, care planning, appeals and retrospective reviews.

Connaissances

Clinical leadership

Budget awareness

Strategic planning

Communication with stakeholders

Decision making under pressure

Formation

Degree in relevant subject

Description du poste

Job Overview

We are seeking an adaptable Bank CHC Clinical Case Manager to join our team on a flexible basis. In this role, you will provide senior clinical leadership and manage complex pathways under the CHC National Framework. This is a varied and influential clinical role encompassing CHC assessments and reviews, Fast Track pathways, care planning and commissioning, complex case management, appeals and retrospective reviews. You will provide specialist clinical expertise while helping ensure individuals receive high-quality, person-centred care that reflects their assessed needs. Working alongside clinical colleagues, system partners and the AACCC Senior Leadership Team, you will contribute to service improvement, performance, governance and the effective implementation of the National Framework for NHS Continuing Healthcare. We are looking for an experienced, confident and compassionate clinician with strong knowledge of CHC and NHS Funded Nursing Care and evidence of clinical leadership. Current professional registration with an appropriate regulatory body is essential, and the successful candidate will be required to undertake an Enhanced DBS check. If you are ready to combine your clinical expertise with leadership, improvement and complex case management, we would love to hear from you.

Main duties of the job

As a Bank CHC Clinical Case Manager, you will provide specialist clinical expertise across NHS Continuing Healthcare (CHC), Funded Nursing Care, and complex individualised commissioning. You will support the effective implementation of the National Framework for NHS Continuing Healthcare across various clinical workstreams, including Fast Track Pathway assessments, reviews, care planning, appeals, and retrospective reviews. Working with the Senior Leadership Team, you will contribute to service performance, quality governance, and patient outcomes. You will manage clinical and operational risks, analyse complex information, and support policy development and service improvements. The role involves contributing to resource, business, and financial planning, ensuring accurate reporting, and providing leadership through staff induction, training, and multidisciplinary partnership working. You will work autonomously, applying professional clinical judgement to complex situations while maintaining confidentiality and a person-centred approach.

Working for our organisation

Visa Sponsorship

This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract. Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Enjoy flexible working, with opportunities to work from home to fit your lifestyle, while supporting people with complex health and care needs. Our great benefits include 12.07% holiday pay, access to the NHS Pension Scheme, coaching and support from the AACCC team to develop your skills and confidence, plus savings through Vivup and the Blue Light Card. Join a supportive team and make a real difference to patients and local communities too.

Frimley Health Trust benefits on Vimeo

Detailed Job Description And Main Responsibilities

The post holder will be responsible for assisting the AACC Senior Leadership Team with leadership, implementation and management of the National Framework for Continuing Healthcare and Funded Nursing Care. The role will require travel on occasions; Access to transport is therefore necessary, be it personal or public.

Person specification

Qualifications

Essential criteria

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area. with appropriate regulatory body registration e.g. Nursing Midwifery Council for Registered Nurses, Registered Mental Health or dual Registered RN/RMN/RNLD, Allied Health Professional, Midwife or Social Workers.

Experience

Essential criteria

• Significant experience of successfully operating in a politically sensitive environment
• Demonstrated experience of coordinating projects in complex and challenging environments.
• Evidence or experience of clinical leadership in a health or complex environment
• Experience and knowledge of developing and implementing policy including standard operating processes

Desirable criteria

• Evidence of continuing professional development
• Demonstrated experience of co ordinating projects in complex and challenging environments

Skills

Essential criteria

• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Knowledge of financial systems e.g. monitoring budget management, processing invoices and procurement
• Demonstrated capability to plan over short-, medium- and long-term timeframes and adjust plans and resource requirements accordingly
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

Desirable criteria

• Ability to act upon incomplete information, using experience to make inferences and decision making.
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.