Business improvement Manager

MCS Group; Belfast City District; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

MCS Group is recruiting a Business Improvement & Project Manager in Belfast. This newly created role offers the chance to work closely with the executive team, taking ownership of projects that improve operations, collaboration and customer experience.

You will oversee cross-department initiatives, turning identified improvements into practical plans with executive visibility and measurable outcomes. Hybrid working will be available once established.

Qualifications

• Experience in project management, business improvement, operations or organisational change.
• Ability to work with senior stakeholders and structure complex problems.
• Lean or Six Sigma experience is advantageous.

Responsibilities

• Assess processes, identify gaps and prioritise improvements.
• Manage multiple projects with milestones and deadlines.
• Improve cross-team communication and collaboration.
• Coordinate stakeholders and external suppliers.
• Report progress, risks and outcomes to senior leadership.

Skills

Project management

Business improvement

Operations

Organisational change

Stakeholder management

Job description

Business Improvement & Project Manager
Belfast | Salary dependent on experience | Hybrid working once established

MCS Group is recruiting a Business Improvement & Project Manager for an established organisation in Belfast.

This newly created role offers the opportunity to work closely with the executive team, taking ownership of projects that improve business operations, strengthen collaboration and enhance customer experience.

The opportunity

You'll work across departments to understand operational challenges, identify priorities and turn agreed improvements into practical plans. With visibility at executive level, you'll coordinate delivery, hold stakeholders accountable and ensure projects achieve measurable results.

Projects will span process improvement, departmental handovers, customer experience and the implementation of automation and technology.

The role

• Assess processes, identify gaps and prioritise improvements.

• Manage multiple projects with clear ownership, milestones and deadlines.

• Bring departments together and improve communication between teams.

• Develop consistent procedures and more effective ways of working.

• Coordinate internal stakeholders and external suppliers.

• Report progress, risks and outcomes to senior leadership.

• Define project benefits and measure results following implementation.

About you

You'll bring experience in project management, business improvement, operations or organisational change, with examples of improvements you have personally delivered.

You'll be confident working with senior stakeholders, comfortable challenging constructively and able to bring structure to complex problems. Strong analytical skills and a practical approach to implementation are essential.

Applications are welcome from candidates across a range of industries, including manufacturing, professional services and other service-led businesses. Lean or Six Sigma experience would be advantageous.

What's on offer

• Salary dependent on experience.

• Direct exposure to the executive team.

• Ownership of varied projects with visible business impact.

• The opportunity to help shape a newly created position.

• Belfast base, with hybrid working available once established.