Business Development Officer - Polish Speaking

Business Consultants Group; Southampton; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Business Development Officer fluent in Polish to join their Southampton office. This role involves engaging with clients, converting leads, and driving new business opportunities. You'll be responsible for managing client portfolios across the UK and Europe, running webinars, and producing marketing materials. With a strong emphasis on customer service, you'll ensure high-quality interactions and build lasting relationships. The company offers a supportive environment with numerous benefits, including annual leave and private healthcare. If you're motivated and passionate about helping businesses grow, this opportunity is perfect for you.

Benefits

25 days annual leave plus bank holidays

Annual leave purchase scheme

Company Pension scheme

Cycle2Work Scheme

Private Healthcare Insurance

Subsidised café with onsite Chef

Regular departmental socials

Qualifications

• Experience in direct sales and customer service is essential.
• Fluent in Polish and English with excellent communication skills.

Responsibilities

• Engage and convert new business leads through quality customer conversations.
• Grow revenue by cross-selling services and meeting KPIs.

Skills

Direct Sales

Customer Service

Fluency in Polish

Fluency in English

Communication Skills

Commercial Acumen

Multi-tasking

Job description

Business Development Officer - Polish Speaking

Title:Business Development Officer - Polish Speaking

Location:Southampton (hybrid available)

Salary:Depending on experience

We are currently recruiting for a Polish Speaking Business Development Officer to join our office in Southampton.

This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact find and understand their needs and upsell and cross sell solutions.

The successful Business Development Officer will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.

Business Development Officer - Polish Speaking, the role

• Serve as the main point of contact, providing tailored services and ensuring compliance.
• Proactively handle all service inquiries, converting them into new opportunities.
• Grow revenue by cross-selling services, engaging new clients, and meeting monthly/quarterly/yearly KPIs.
• Run webinars, podcasts, identify new opportunities, and attend industry events to network and represent the firm.
• Produce marketing material with external partners and other service providers.
• Assist in maintaining partner relationships via organising events and managing network groups.
• Able to take full management responsibility for a portfolio of clients expanding over the UK and the rest of Europe.
• Ensure that all databases and systems are accurate and complete.
• Demonstrating and applying commercial acumen.
• Collaborate with the team in a positive manner.
• Actively connecting with Managers and Directors to suggest any contributions to improve procedures.
• Previous experience in Accountancy is not essential as full training will be provided.

Business Development Officer - Polish Speaking, about you

• A background in direct sales and customer service.
• Fluency in Polish, and English.
• Confident, professional, and friendly so customer relationships are of the highest quality.
• Excellent telephone and writing skills.
• Motivated to achieve targets and interested in helping customers expand & improve their business.
• Organised with proven ability to work under pressure and meet deadlines.
• Excellent multi-tasking ability.
• Works well in a team as well as independently.
• Patience and emotional resilience for dealing with customers.
• Actively listen to customers then smoothly handle & overcome any objections.
• Able to handle complaints and remain calm under pressure.

Business Development Officer, the benefits:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme (up to 5 days per year).
• Company Pension scheme (Royal London).
• Cycle2Work Scheme.
• Private Healthcare Insurance (Vitality).
• Subsidised café with onsite Chef.
• Regular departmental socials, company wide.

About AVASK:

AVASK is a rapidly expanding firm that specialises in international VAT and tax and accounting for e-commerce businesses that are located internationally and in the UK.

AVASK are recommended External Tax Advisors under the Amazon Global Selling Programme and assist hundreds of Amazon FBA sellers, eBay, Shopify and many other platforms. On top of this, it provides its clients with a comprehensive range of expertise - from providing practical guidance on cross-border transactions, making sure that they are fully compliant and assisting on their group structures and tax advisory services. #PR1

Business Development Officer - Polish Speaking