Business Development Manager - THINK Healthcare

Focus Group; Birmingham; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

£400 per month car allowance

OTE £80k+£100k

Annual incentive trips

Holiday 24 days + bank holidays + bday

Hybrid working options

Enhanced parental leave

Volunteer day

Pension & health benefits

Job summary

THINK Healthcare, a Focus Group specialist brand, is seeking a Business Development Manager based in Birmingham to win new NHS business across GP practices, Primary Care Networks, ICBs and federations, while growing revenue within the NHS customer base.

You will own a blended remit of new business and growth with a solution-selling approach, targeting healthcare buyers and leveraging AI tools to improve patient access and staff capacity.

Qualifications

• Proven B2B sales experience.
• Experience in NHS, telecoms or health tech is advantageous.
• Resilience and autonomy with ownership of results.
• Coachable with a growth mindset.

Responsibilities

• Prospecting - research patch and outbound campaigns including NHS events and conferences.
• Consultative selling - discovery calls and meetings with practice managers, clinical leads and ICB commissioners.
• Closing deals - navigate NHS procurement and stakeholders, close on value not discount.
• Account growth - cross-selling, upselling and referrals across GP networks and federations.

Skills

B2B sales experience

Solution selling

NHS experience

Resilience autonomy

Growth mindset

Job description

Business Development Manager - THINK Healthcare

Department: Regional Sales - Central

Employment Type: Permanent

Location: Birmingham

Compensation: £45,000 - £50,000 / year

Description

Sell technology the NHS actually wants as a THINK Healthcare BDM

Who we are

THINK Healthcare is Focus Group's specialist brand for the health and care sector. NHS organisations need a provider who understands their world and solves their problems, not a generic supplier with one-size-fits-all solutions. That's why we exist.

Today we support every NHS sector, work with 1,200+ surgeries and 9 million+ patients, and operate from 20 local offices. We're backed by Focus Group: a £1bn valuation, 1,300+ employees and 30,000+ UK customers. THINK is already a trusted name in primary care, including a Telecoms Provider of the Year win at the General Practice Awards.

We're hiring a Business Development Manager (BDM) to win new business across GP practices, Primary Care Networks, ICBs (Integrated Care Boards) and federations, and to grow revenue within our existing NHS customer base.

Sell AI. Sell with AI.

• AI built for your success - Our in-house Copilot sales agents research prospects before you pick up the phone, coach you against the MEDDICC sales methodology and review your call transcripts to show what worked and what to change.
• Solutions that fit - You'll sell technology that helps primary care with patient access, staff capacity, compliance and connectivity, including AI tools such as AiMEE, our AI Receptionist, and our AI driven cloud telephony platform Ascend.

What we're looking for We want a salesperson who wins through solution selling and problem solving, not just relentless prospecting. You'll run the full sales cycle, from self-generated prospecting to close. You're likely an experienced BDM or Account Manager in healthcare, public sector or B2B tech, who wants a brand NHS buyers already trust.

Key Responsibilities

As a BDM in THINK, you'll own a blended remit: new business and growth within our existing NHS customers. Key responsibilities include:

• Prospecting - Researching your patch and running outbound campaigns, including representing THINK at NHS events and conferences
• Consultative selling - Running discovery calls and face-to-face meetings with practice managers, clinical leads and ICB commissioners
• Closing deals - Navigating NHS procurement and multiple stakeholders, and closing on value rather than discount
• Account growth - Cross-selling, upselling and generating referrals across GP networks and federations

Skills, Knowledge & Expertise

• Proven B2B sales experience, ideally complex or solution-based selling
• Experience in the NHS, telecoms or health tech is a real advantage, but we'll help fill gaps for the right person
• A trusted-advisor mindset: someone who sticks around and becomes the person NHS customers call first
• Resilience and autonomy, with full ownership of your results
• Coachable, with a growth mindset

Job Benefits

• Base salary depending on experience and target level, plus a £400 per month car allowance (£4,800 a year)
• OTE - £80k+£100k
• Annual incentive trips (2026: Miami), monthly team events and bonuses for exceeding target
• Holiday Allowance - 24 days + bank holidays + birthday leave.
• Hybrid working options - performance depending.
• Enhanced maternity, paternity and adoption leave.
• Paid volunteering day * regular charity events.
• Wider company benefits across health, financial wellbeing, Pension etc.